HR Inside Out
Summary: In the podcast series HR Inside Out - Demystifying HR & People Management Susan and her guests weave a tapestry of information, insights and guidance around HR, people management and the work processes we could all understand and “do” better. Sharing examples both personally and through interviews of others who have walked the path of daring greatly, she offers insights for those who wish support on their own journey as they become the best version of themselves and within their organizations.
Heather’s passion is helping empower individuals with confidence in their finances and joy in their lives. Combining the left-brained, money and financial details with the right-brained, emotion, spiritual/woo to improve your life, is her specialty. Hope you will join us as Heather shares tips to make the money stuff more manageable. It is your future we are talking about here! Make it a prosperous one! We hope you will join us!
As I record this podcast it’s October and the time of celebrating Thanksgiving in Canada, so it feels appropriate to talk about being grateful – of expressing gratitude. Immediately all those individuals volunteering their time, doing nice things to make other’s lives easier… you know the ones, come to mind. So, this week’s podcast is all about gratitude and leadership. And a thank you to Stuart McNish for providing me with a copy of Pablo Casals’ A Salute to Life, a lovely reminder of all that is truly important; words that I share with you in our time together.
Meet Monique Liddle. She is the Manager of Operations at the City of North Vancouver Library. It is a place she has called “home” for over a decade and not a place that she had originally envisioned working when she graduated from the British Columbia Institute of Technology (BCIT) with her certification in Interior Design Management. Our libraries are so much more than a repository of books and information. Monique was able to use the skills and expertise she had built over the years to secure a similar and yet very different type of position within her local library. That was many years ago now. Monique has continued to grow and thrive with the library. And yes, she has even been able to use her training in interior design!
Stuart McNish, a veteran Canadian journalist, is the host of the weekly news series Conversations That Matter, where he interviews thought leaders from around the globe to dig into the issues that matter to Canadians. He is also the President of Oh Boy Productions, a company he built, in his words, from a laptop and cellphone. Stuart is a natural in this environment. With his start as a reporter with BCTV and training from the British Columbia Institute of Technology in Broadcast Journalism, Stuart quickly found his niche and has never looked back. Stuart shares his journey with us, what helped him decide to venture into this career path, and some of the exciting interviews and stories he has helped bring to the world through the years of his career – including a recent interview with yours truly! Hope you decide to join us!
Lululemon stocks went up 13% in one day – apparently we are enjoying hanging out in our comfy clothes and plan to continue doing more of that. News broadcasts indicate that 50% of our workforce are considering quitting. McKinsey and Company and Harvard Business Review articles are noting that people are choosing to not return to work, even without the safety net of alternate employment. We are reassessing our priorities. We are yearning to be appreciated and recognized, to be considered and treated like more than a transaction. Companies that understand this are doing what needs to happen to change. Others are not willing to shift. Yet, resignation is not truly an option for many of us. In today’s podcast we talk about what what we can do to help create the changes we wish to see in our own lives - as individuals, within our teams and within our organizations. Hope you decide to join us!
Overwhelmed? Frustrated? Disengaged? Counting the years until you can retire? Most of us experience, at least at some point in our careers, these feelings. Are you interested in learning how to live and to work differently, to tap into the leader within you? I believe that we have what we need inside us, to do this. Using my own and others’ experiences, through the sharing of stories and encouragement of reflection, I strive to help you find your true self and potential, and to live your life’s best journey. The people in our lives are watching and learning from what we model. Get yourself a hot bevy, curl up in your most comfortable chair and enjoy a few of the lighter stories from my book, Leadership Inside Out: Effecting Change from Within in today’s podcast. I hope you decide to join me!
Stephen Hammond, lawyer turned professional speaker, helps his clients avoid the landmines that are getting so many people and workplaces in trouble. For 27 years Stephen has educated thousands of Canadians about the importance of preventing and responding to all the inappropriate stuff that goes on at work; in particular, harassment, bullying and discrimination. Despite the serious nature of the issues, Stephen is known for his humour, wit, and discussing issues that are current and relevant. Most importantly, people leave his sessions feeling more confident to prevent and address inappropriate workplace behaviour. Stephen shares the importance of dealing quickly with matters that can quickly erupt into more serious situations especially when these appear to violate individual’s ability to work in a respectful work environment or are an infringement on any of the protections provided under human rights and charter of freedom legislation. His stories are real, taken from actual cases. His lessons, using his recent book The New Norm: A manager’s guide to improving workplace behaviour … and keeping out of legal hot water are practical, outlined as: 1) A big mistake; 2) Important tip; 3) Quiz on the key points; and 4) relevant Canadian legal cases on “the big mistake”. Stephen makes a subject that could be overwhelming and mired in legalese approachable and understandable as evidenced in his keynotes “It’s Official – Everything is Offensive” and “Creating Your New Norm at Work”. Hope you will join us for lots of nuggets of great learning that could help keep you and your organization contributing to the “wow” organizations – those great ones that we love working for and with.
In this week’s podcast we talk about the importance of effective communication and what Susan Scott in her excellent book Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, calls, “fierce conversations”. Overall, most of us could be much better communicators. Too frequently we attempt to express ourselves and find that what we had hoped to convey has been received in a manner that we had not intended or expected. With our incresased use of emails, texts, tweets and the like, I see this getting worse, not better over time. Scott asserts that the next frontier of exponential growth, the place you will find a new and sustainable competitive edge, lies in the area of human connectivity – internally with staff and externally with your marketplace. This assertion is supported by leading edge research groups such as McKinsey & Company where words like heighted connectivity, more purposeful, more human, and emphasis on employees’ need for affirmation, social chohesion, purpose and meaning are being increasingly used - all postive impacts of deep dialogue and effective communication. We have an opportunity to do things differently as we begin to emerge from the realities of the pandemic. According to Scott, “Conversation = Relationship”. Make your conversations truly great ones! Tips and insights in today’s podcast. Hope you will join me!
Malcolm White lives his passion through his work. He has always known that he loved working on the water. He was fascinated by the tugboats and the barges they were towing – the ones he would watch while working as a fishing guide in Campbell River, British Columbia. So, he attained his Deck Hand certification and the requisite sea hours. And over a career of, now forty years, he continued to take courses, build continued experience on the ocean, and for many years now, has been master of his tug, as the Captain. Malcolm shares his journey with us, including some very frightening and exhilarating experiences, a little about the tugboats used in this exciting work, and some tips if this is a career that might be of interest to you or someone you know. Ever wonder what it is like to assist those big freighters into dock? Hope you will join us!
I don’t think it would be much of a stretch to assume that, at some point in our careers we have all been party to, or impacted by, conflict-laden situations: individuals not getting along, someone not pulling their weight, colleagues not showing up on time or at all, poor behaviour, rules not followed, as only some examples. All too often, these situations get tolerated, ignored, excused, and otherwise not dealt with. I have been in situations that allowed me to address such issues, in others where I have been stymied in doing so. I have also been the avoider and the leader who didn’t act in a timely manner. I know that NOT dealing with situations that create conflict is NOT a good thing. I also know that dealing with conflict is one of the toughest responsibilities that individuals who oversee people face. We don’t teach these skills well. Many of us don’t learn effective conflict resolution in our formative years. This spills over into our work environments. The outcome is not good. Gary Harper in his excellent book The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home encourages a different approach. I was lucky enough to learn from Gary. He reminds us that “every conflict provides the opportunity for learning, growth and enhanced relationships”. Yes - the opportunity. I just re-read The Joy of Conflict Resolution. I would like to take today’s podcast to share some of Gary’s insights – because I know they work.
When we are able to fulfill our life’s purpose, in this case helping ensure that people’s voices were heard, inequities were addressed and choice was actioned, as part of the responsibilities of what we are paid to do, we tend to infuse really positive stuff onto those we work with. I was one of the lucky ones provided the opportunity at an early point in my own career to work with such an individual – Bill Howes. Bill is someone who through every action and every word he spoke, exuded leadership, alignment with core values and passion for what he did. He knew what he was good at. He built leaders along the way. And he has continued to make a positive difference in his retirement activities. Bill spent most of his career working for and with unions, as a paid employee within those organizations. It might be something for you to consider too. Our unions need great leaders too. Hope you will join us!
Paul Moffatt made a decision, late in his career, to become a bus driver. He applied to the local transit authority, studied for and attained his Class 2 drivers license. He has discovered that, of all the different jobs he has worked at through his career, being a bus driver is the absolute best. As a people person, Paul has found his niche. We are going to explore the process Paul went through to make this decision, why he loves the job so intensely, and where else this has taken him to in the latter years of his career.
As this month’s podcasts are with individuals working in a variety of different jobs and careers, I began to reflect on the number of calls I have received over the years from individuals interested in learning more about working within the field of human resources. So…. for those of you wishing to understand about a career choice that kept me interested and learning for many years, in this week’s podcast we explore the scope of HR, a little about the various specialist options that individuals may wish to pursue, what working as a generalist is like - and more - about this fascinating and exciting career option. We also review a current posting for the roles of HR Assistant and HR Coordinator/Advisor with some tips to consider in your own interview processes. Join me!
Join host Susan Ney and her guest Ed Seymour as they discuss the importance of mentors, especially during your key developmental years and when you are feeling stretched beyond what you think you might be capable of. In the podcast Susan and Ed also speak on the creation of our personal career histories - the ones that evolve from the decisions we make along the way – when we say “yes” to opportunities and create those, at times, roads less travelled as part of our learning and development, using Ed’s rich and diverse career history as an real-life example of the tapestry we can choose to weave over the years. And more!
Although I believe our school systems are doing better at helping guide us in reviewing options regarding careers that will hopefully engage us for the rest of our working lives, I thought it might be fun to spend some time in the upcoming podcasts introducing you to individuals in unique jobs that we might not have thought to pursue. I am also increasingly speaking with individuals who have chosen to leave careers to pursue something different in later years. Perhaps you are mid-career and asking whether there could be something more, or a way you could be applying your skills, experience and education differently. Like me, you want to colour outside those proverbial lines and “do” differently, with more passion and re-finding that sparkle that you haven’t seen lately when looking at “you” in the mirror. You are going to meet individuals who made the leap and never looked back. And for many of you who spent your lives at one speed – full on – retirement may not be what you had contemplated. For those who had absolutely no time whatsoever to pursue hobbies and passions, the hours now available to you may now seem long and unproductive. Some options for you to consider as well. A taste of what is to come, examples of real people making different choices, excerpts from my book Leadership Inside Out: Effecting Change from Within…. Hope you will join me!