Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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 Computational linguistics: the challenges | Thomas wolf on Engati CX | File Type: audio/mpeg | Duration: 19:08

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Thomas Wolf, Co-founder and CSO at Hugging Face talks to us about what lacks and what can change in Cumputational Linguistics. He tells us why NLP has a very bright future and would be a Global AI term soon. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/  #EngatiCX #digital #CX #technology #NLP #AI

 The 5 I's of Customer Experience | Jim Rembach on Engati CX | File Type: audio/mpeg | Duration: 39:29

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Jim Rembach, Author, Speaker, Podcaster and Editor in Chief - CX Global Media talks to us about the goals for enhancing customer experience to sustain long term loyalty and gives us 'The 5 I's of Customer Experience' Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/agent-interface https://www.engati.com/glossary/agent-interface  #EngatiCX #digital #CX #customerexperience #customerisking

 KPI vs. CPI - Building a holistic CX strategy | Holly Richardson on Engati CX | File Type: audio/mpeg | Duration: 43:17

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.  https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Holly Richardson, Digital & Customer Experience Transformation Leader talks to us about what role of technologies like Chatbots and Live chat play in enhancing and improving CX and how this combination of both would best support customer support teams. Holly tells us the difference between digital transformation and digital acceleration and which is harder to strategize and execute. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/contextual-routing #EngatiCX #digital #CX #digitaltransformation #customersupport

 The evolution of consumer behaviour | Rakesh Goel on Engati CX | File Type: audio/mpeg | Duration: 17:12

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Rakesh Goel, Sr. Director, Capgemini talks about the 3R strategic IT approach, supply chain in health care sector and the importace of cyber security Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #cybersecurity #healthcare #IT #supplychain

 Why you need Customer Success | Kristen Hayer on Engati CX | File Type: audio/mpeg | Duration: 32:23

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Kristen Hayer, Founder & CEO of The Success League. talks about how customer Success is relatively the new discipline and why do Businesses Need Customer Success. She talks customer success management and helps us get our away around it effectively. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbot-integrations #KristenHayer #EngatiCX #digital #customersuccess #business #customerrelationships #csm

 The rise of conversational marketing | Jerome Van Der Linden on Engati CX | File Type: audio/mpeg | Duration: 28:43

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Jerome Van Der Linden, CEO and Co-Founder at Bot Implementation Institute gives us the 5 keys in bot development and tells us about the skillsets required for bot development Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/  #EngatiCX #digital #CX #botinnovation #chatbots "

 Experience management 101 | Lou Carbone on Engati Cx | File Type: audio/mpeg | Duration: 45:19

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Lou Carbone, Keynote speaker and Founder, Experience Engineering talks about how we can deliver a true omnichannel experience to our customers and what should businesses keep in mind when designing a memorable customer experience. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbots-in-education #EngatiCX #digital #omnichannel #customer #customerexperience

 Enhancing algorithms with Explainable AI | Beril Sirmacek on Engati CX | File Type: audio/mpeg | Duration: 21:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Beril Sirmacek, Assistant Professor at Jönköping University talks about XAI mathematical tools, explainabbe AI and the pitfalls of ML Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/  #EngatiCX #digital #data #ai #digitaltransformation #XAI #technology

 Getting in sync with Digital Transformation | Daniel Davidson on Engati CX | File Type: audio/mpeg | Duration: 26:40

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Daniel Davidson, Professor, Business & Technology Management walks us through the circumference of Digital transformations telling us about the ups and downs and what can be done so we are in sync with technology. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbot-avatar  #EngatiCX #digital #data #ai #MLOps #Cubonacci

 Digital Citizen Experiences - What Governments must implement | Maya Khalifeh on Engati CX | File Type: audio/mpeg | Duration: 20:06

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Maya Khalifeh, Customer Experience Manager, INDEVCO, talks about Citizen experience is the future and Cx is a journey and not a path, she also tells us Cx is a journey and not a path. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati  #EngatiCX #digital #CX #customerrelationships"

 Transforming business with 5G and AI | Imtiaz Adam on Engati CX | File Type: audio/mpeg | Duration: 39:32

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Imtiaz Adam, Founder, Director Machine Learning & Digital Strategy at Deep Learn Strategies Limited talks about industry 4.0 and the impact of 5G technology in the industry and also tells that using AI and 5G will be crowned the next super power Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #data #ai #digitaltransformation #5G

 MLOps - What it is and how it drives efficiency and trust | Jan Van Der Vegt on Engati CX | File Type: audio/mpeg | Duration: 29:16

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Jan van der Vegt talks about ML Ops and explains to us about how the Cubonacci platform help in automating the machine learning lifecycle. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/  #EngatiCX #digital #data #ai #MLOps #Cubonacci

 Controlling AI bias and fairness | Nazareen Ebrahim on Engati CX | File Type: audio/mpeg | Duration: 26:56

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Nazareen Ebrahim telling us who is actually responsible for AI ethics and what are the various AI baises faced, she also urges us to understand in a hope that in the long run we can reduce biases Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/entity  #EngatiCX #digital #data #ai #digitaltransformation #AIethics #technology"

 Digging deeper into “The Adaptation Advantage” | Chris Shipley on Engati CX | File Type: audio/mpeg | Duration: 23:09

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Chris Shipley Author, The Adaptation Advantage talks about how future technologies are going to be driven by data and artificial intelligence. and her book “The Adaptation Advantage.”  teaches you how to use your positive culture to drive your company goals.  Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #data #ai #digitaltransformation

 The blue print for value-generation | Josuè Batista on Engati CX | File Type: audio/mpeg | Duration: 49:00

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat  platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg  Blog link: https://engati.com/blog  | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Josué Batista, Digital Transformation Pioneer,Senior program Manager at PPG Industries talks about the importance of business architectures i.e.a blue print of the capabilities of the value generation that the company could provide . He says future is digital, distributed, decentralised  Follow us on Facebook: http://s.engati.com/157  LinkedIn: http://s.engati.com/158  Twitter: http://s.engati.com/156  Instagram: https://www.instagram.com/getengati/  https://www.engati.com/glossary/chatbot-integrations https://www.engati.com/glossary/personalized-support  #EngatiCX #digital #business #digitaltransformation #businessarchitechures

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