Summary: Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg www.engati.com/cx-community/conversational-intelligence-in-fintech Lilia Stoyanov, CEO at Transformify shares her thoughts on conversational intelligence for internal and customer support/lead generation and even processes like policy issuance and claim filing. She talks about how are AI-powered chatbots changing the customer support scenario in the insurance industry and What are some applications where we can enhance customer experience Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #fintech #conversationalintellegence
