Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational Artificial Intelligence Chatbots.

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Podcasts:

 Can we eliminate algorithmic bias? Tulsee Doshi on Engati CX | File Type: audio/mpeg | Duration: 13:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Tulsee Doshi, ""Google Product Lead - ML Fairness and Responsible AI talks about importance of ethics security when it comes to ai and how we can bring a shift if we work on it collectivelyFollow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #responsibleAI #AlgorithmicBias

 The rockstar customer experience guide - James Dodkins on Engati CX | File Type: audio/mpeg | Duration: 21:50

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.James Dodkins, UK’s #1 CX Influencer, Host Of Amazon Prime’s ‘THIS WEEK IN CX’ and CX Trainer, talks about how we should focus on delivery of successful outcomes and how treating your employees like rockstars will create super-fans.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentFollow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #customerexperience #cxguide

 Digital first, but not digital only - Graham Clark on Engati CX | File Type: audio/mpeg | Duration: 32:11

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Garham Clark, EVP Customer Experience, Digital Transformation & Independent Consultant at Customer Results talks about "What’s missing in most company's CX plans and “Digital First, but not Digital only” approach to customer experience.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #transformation

 Omnichannel v/s Multichannel - Mavie John on Engati CX | File Type: audio/mpeg | Duration: 13:00

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.""Mavie John,Product Owner Digital Customer Communication at Vodafone talks about how being customer centric is a vital aspect for all brands and taking customer views in order to get feedback.""Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #omnichannel #multichannel

 Building growth hacking strategies for start-ups - Mary Drumond on Engati CX | File Type: audio/mpeg | Duration: 29:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Mary Drumond, Chief Marketing Officer at Worthix, talks about how Data Analytics has been changed with the recent occurrences of the market. She advices to do in-depth research on them by knowing their pain points.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #consumerrealtionships #dataanalytics

 International technology transfer - Alexsandra Przegalinska on Engati CX | File Type: audio/mpeg | Duration: 22:43

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Aleksandra Przegalinska, Phd in Artificial intelligence , Former MIT and future Harvard Senior Research Fellow, talks about starting with AI and guides them also with technological foresights.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #Technology #Ai

 The 3 components of CX - Mark Michelson on Engati CX | File Type: audio/mpeg | Duration: 33:18

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Mark Michelson, CEO/Producer of the CX Talks, talks about measuring customer experiences and the three main components of CX. He also talks about how conducting market research has changed.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #customerexperience #3componentsofCX

 The evolution of AI - Rahul Bhuman on Engati CX | File Type: audio/mpeg | Duration: 31:52

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Rahul Bhuman, Head of AI and Business and Strategy at Tech Mahindra, talks about the reason why embracing AI was a challenge in the past and how AI has a transformational potential - not just to the enterprise but to the community as well.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digitaltransformation #ai

 From AI resistance to AI acceptance - Pallav Modi on Engati CX | File Type: audio/mpeg | Duration: 43:14

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Pallav Modi, Head of AI & Innovations at Ennovision Technology Solutions, talks about adopting AI and how can retail and e-commerce companies use AI to deliver excellent CX.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #ai #cx

 The digitally connected era - Rodolfo Salazar on Engati CX | File Type: audio/mpeg | Duration: 28:50

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Rodolfo Salazar, President and Founder for Digital Transformation, talks about why credibility and trust is vital in the digitally connected era and how can we use technologies, like chatbots, to foster and build trust between customers and your brand.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #transformation

 3 pillars of IT transformation - Gordon Tredgold on Engati CX | File Type: audio/mpeg | Duration: 27:59

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Gordan Tredgold, CEO and managing consultant at Leadership Principles LLC and is a business keynote speaker and business speaker, talks about digital and IT transformations and suggests Organisations should have clarity on what is the problem they are trying to achieve and accordingly design their IT transformation to solve their problems.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #transformation

 Frictionless e-commerce experiences - Warren Whitlock on Engati CX | File Type: audio/mpeg | Duration: 01:05:54

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Warren Whitlock, Director/Advisor in the business Tech talks about  the technological trends that are reshaping e-commerce in 2020 and how chatbots can help in  personalizing e-commerce.Check his website: https://warrenwhitlock.com/If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #Ecommerce #CustomerExperiences

 Data empowerment amongst enterprises - Richard Benjamins on Engati CX | File Type: audio/mpeg | Duration: 24:44

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Richard Benjamins, Chief AI & Data Strategist and EC Expert on B2G data sharing, talks about 5 areas companies should look for in the technology era, on Engati CX.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #technology

 Maximize CX with Blockchain - Prajit Dutta on Engati CX | File Type: audio/mpeg | Duration: 15:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Prajit Datta, AI research scientist talks about Maximizing CX with blockchain on Engati CX. He says that digital is pervasive in almost everything we do now and digital transformation is all about an organizational change through technology.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #Blockchain #MaximizingCX

 5 dimensions of quality customer service - Laura Patterson on Engati CX | File Type: audio/mpeg | Duration: 31:33

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Laura Patterson, President, VisionEdge Marketing Inc talks about the 5 important elements to keep in mind while delivering the best quality service and  the process behind making persona-based customer loyalty systems.If you like the video, please subscribe to the channel, so we could keep producing more content like this!Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #tech #CustomerService #AI

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