Tell Me Why

In the latest episode of Tell Me Why, Rick Elieson, President of the AAdvantage loyalty program, discusses the first 40 years of the AAdvantage program, why it’s just as important today as it was on May 1, 1981, and how a visit to AAdvantage40th.com to celebrate the milestone can lead to chances at instant win prizes and special offers.

In the latest episode of Tell Me Why, Jennifer Saddy, Managing Director, Absence Management, discusses the importance of team members getting a COVID-19 vaccine, the efforts the company is undertaking to help facilitate that and the new incentive program for those who choose to receive a vaccine.

In the latest episode of Tell Me Why, Chief Revenue Officer Vasu Raja explains what our new Northeast Alliance with JetBlue means for our team, the value of codeshares and how the alliance will help American continue to grow in the future.

In the Season 4 debut of Tell Me Why, Jill Blickstein, Managing Director of Environmental, Social and Governance (ESG), explains the strides American made on sustainability in the past year, despite the challenges the company faced due to the COVID-19 pandemic. In 2020, American set a goal to reach net zero carbon emissions by 2050 and published its strategy for achieving that ambitious goal in a reimagined ESG report. American also took its first delivery of sustainable aviation fuel last year and launched a carbon offsetting partnership with Cool Effect. In this episode, Jill describes the significance of these developments, how they contribute to our long-term vision as a company, and what comes next in our efforts to run a more sustainable airline.

n the latest episode of Tell Me Why, two of American’s Boeing 737 experts stop by to discuss the latest as American prepares to return the Boeing 737 MAX to commercial service on Dec. 29. John DeLeeuw, Chair of the National Safety Committee of the Allied Pilots Association (APA) and Chair of APA’s 737 MAX Return to Service Ad Hoc Committee, and Chris Hurrell, American’s 737 Fleet Captain, explain the critical role American’s pilots played in the recertification process, changes as part of the aircraft’s return to service, pilot training and our Tech Ops team’s incredible work to maintain and ready the aircraft.

In the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.

S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour by American Airlines

After a brief hiatus, Tell Me Why returns with a familiar face and an exciting announcement. Chief Revenue Officer Vasu Raja explains the strategy behind the announcement of a strategic partnership with JetBlue, which will create which will create a seamless connecting network serving the Northeast. Vasu explains how the partnership allows both airlines opportunities to grow services, offer more options to customers and build a one-of-a-kind customer experience for those traveling out of New York City and Boston.

In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.

Season 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.

In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

In the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.

In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.

Check out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.

In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.