Tell Me Why
Summary: Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
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- Artist: American Airlines
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Podcasts:
In the latest episode of Tell Me Why, special guest Chef Antonio Iocchi from Zoës Kitchen joins us to talk about — and taste — the new food-for-sale items available in Main Cabin. He also discusses why we partnered with Zoës Kitchen to provide customers with new, lighter options on board.
In the latest episode of Tell Me Why, Rhett Workman, Managing Director of London Heathrow, provides a peek into our operation across the pond and discusses what makes our 700 team members in the British capital so unique. He also talks about the high volume of cargo and top-tier customers passing through the station and more. Learn why London remains an important destination for our network and what makes our trans-Atlantic team tick.
In this episode of Tell Me Why, Alison Taylor, Senior Vice President of Global Sales, discusses the biggest opportunities for Global Sales, updates us on the progress we have made so far this year, shares the importance of building our verticals to extend our reach and outlines what we are doing as a company to make it easier for our customers to do business with us.
In this episode of Tell Me Why, special guest Chausti Weinbrenner, Lands’ End’s Senior Merchandising Manager, joins us to talk about the various steps involved in making a uniform and what’s on the horizon for the Flight Service, Airport Customer Service and Premium Customer Services uniform program.
In this episode of Tell Me Why, Thomas Rajan, Managing Director of Talent Strategy and People Development, discusses the importance of training, our investment in developing our team members and helping them with their careers, our partnership with Harvard Business School Publishing and improving the onboarding experience for those who are new to the company.
In this episode of Tell Me Why, Patrick O'Keeffe, Senior Vice President of People, discusses the importance of regularly listening to our team members and acting on their feedback, the work that’s been done since last year’s American Voice and reminds team members to share their American Voice before Nov. 2.
In this episode of Tell Me Why, Devon May, Senior Vice President of Network Strategy, discusses why we didn’t extend some of our regional agreements, how simplification will improve our regional operation, the reasons why we made our recent regional jet purchase, and why Envoy and PSA will operate these new jets.
In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, talks about this year’s Annual Enrollment period, including timing, what’s new for 2019, why premiums are increasing and what it means for American to be self-insured.
Check out the latest episode of Tell Me Why, in which special guest Mike Perrotti, Lands’ End’s Vice President of Strategic Operations, joins us in Dodgeville, Wisconsin, to talk about large-scale garment production trends today, where in the world our Flight Service, Airport Customer Service and Premium Customer Services uniforms will be manufactured, and which steps are completed in Dodgeville.
In this episode of Tell Me Why, Tim Skipworth, Vice President of Airport Affairs and Facilities, discusses the importance of investing in our workspaces to ensure team members have safe and comfortable places to work and take breaks, improvements being made in customer-facing areas and the efforts underway to bring more parking to the people. He also shares a short update on One Campus One Team.
In this episode of Tell Me Why, Captain Charlie Curreri, Senior Manager of Project Wingman, and Captain Gail Jones, Allied Pilots Association, discuss why Project Wingman was created, the specific needs pilots have in relation to mental health, the high rate of success in peer support and reducing the stigma of mental health needs.
In this episode of Tell Me Why, Jim Butler, Senior Vice President of International and Cargo, talks about why Flagship flights are so important to our customers, the changes we’ve made to improve the reliability of those flights, how our hubs allow us to try new service in new places and the role our industry-leading team plays in the growth and success of our international service.
In this episode of Tell Me Why, special guest Ben Mead, a representative of the Hohenstein Institute, joins us at Lands’ End in Dodgeville, Wisconsin, to talk about all things OEKO-TEX, from how to pronounce it to why our team members can be confident in the STANDARD 100 by OEKO-TEX certification.
In this episode, Joe Taney, Senior Vice President, Hubs and Gateways, discusses the uniqueness of each of our hubs, and explains what right start is and why it’s important. He also gives a special thanks to the third shift for their contribution to the success of the operation and to all team members for what they have accomplished this summer.
Check out the latest episode of Tell Me Why, in which Vasu Raja, Vice President, Network & Schedule Planning, discusses the company’s first-ever widebody international flight from PHX, why we believe our new destinations from PHL will succeed, why we’re focusing our Asia strategy around DFW and LAX, our New York strategy and why CLT and DFW continue to grow
