Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

Join Now to Subscribe to this Podcast

Podcasts:

 Build Scalable Brands - Michael King on Engati CX | File Type: audio/mpeg | Duration: 20:27

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Marketing Technologist, Michael King, joined us for today’s episode of Engati CX. We spoke about digital marketing, AI, SEO Content and building scalable brands. Michael also weighed in on the age old debate- whether to create content for the people or for the search engines. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/conversational-marketing   https://www.engati.com/glossary/chatbot-development-platforms

 The 3 pillars of Content Marketing - Keith Keller on Engati CX | File Type: audio/mpeg | Duration: 30:11

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Making Brands Social - Samantha Kelly on Engati CX | File Type: audio/mpeg | Duration: 29:16

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Understanding the world through data - Bob Hayes on Engati CX | File Type: audio/mpeg | Duration: 17:20

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-centricity https://www.engati.com/glossary/customer-effort-score https://www.engati.com/glossary/robotic-process-automation https://www.engati.com/glossary/natural-language-generation https://www.engati.com/glossary/chatbots-in-telecom https://www.engati.com/glossary/language-localization

 Decoding Customer Needs - Jeanne Bliss on Engati CX | File Type: audio/mpeg | Duration: 15:12

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Jeanne Bliss, the Godmother of Customer Experience and the Co-Founder of the Customer Experience Professionals Association (CXPA) explains the fine art of decoding customer needs. Watch this video to learn how to guage customer requirements and understand how to provide for them. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 The 3 Pillars of Social Impact - Dr. Sally Eaves on Engati CX | File Type: audio/mpeg | Duration: 18:25

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/augmented-reality

 Influencer Marketing: The Next Storm - Chelsea Andrews on Engati CX | File Type: audio/mpeg | Duration: 25:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/twitter-bot

 The Next Big Tech - Dinis Guarda on Engati CX | File Type: audio/mpeg | Duration: 40:57

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Dinis Guarda, Founder of Open Business Council and Ztudium talks about The Next Big Tech. The technology of the future. He speaks of the importance of AI and chatbots in the finance sector; especially when it comes to Fintech. Dinis also talks about Blockchain, cryptocurrency and their applications. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/blog/chatbots-for-banking https://www.engati.com/case-studies https://www.engati.com/onpremise-chatbot-platform

 Overtaking your competition with AI - Jeff Kagan on Engati CX | File Type: audio/mpeg | Duration: 21:45

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Industry analyst and columnist, Jeff Kagan talks about overtaking your competition with technology and AI. He talks about the different rates of technological adoption across industries and how a company could get ahead of the pack by adopting the latest technology before it's peers. He talks about the manner in which AI as helped improve customer experience and how Conversational AI is proving to be very helping to companies. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/chatbots-for-telecom https://www.engati.com/chatbots-for-automotive

 Experiences at Scale - Adam Toporek on Engati CX | File Type: audio/mpeg | Duration: 27:50

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Adam Toporek, an internationally-recognized customer service expert, keynote speaker, and frontline trainer, talks to Engati on ‘Winning with Experience’. He talks about how technology and Artificial Intelligence can be leveraged to create personalized customer experiences at scale. Adam speaks about the fact that customers are irrational creatures and that businesses need to take this into consideration while creating customer journeys. Customers don’t buy with logic. They buy with emotion and then try to use logic to justify their purchases. He also tells us that we should be focusing on Digital Integration rather than Digital Transformation. Transformation implies that we’re going to go completely digital. Integration is more realistic in the sense that we will have humans working in collaboration with digital systems. The human element is integrated within the digital experience. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 The 3D's of Digital Transformation - Linda Grasso on Engati CX | File Type: audio/mpeg | Duration: 29:40

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/artificial-intelligence

 Finding the value of X in CX - Nate Brown on Engati CX | File Type: audio/mpeg | Duration: 17:31

http://s.engati.com/2ir Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Using AI to improve CX is one of the biggest trends in 2020. Check out how Co-founder of Cx Accelerator, Nate Brown does it in this exclusive interview. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/  

 Fine-tune your business with latest tech trends - Jay McBain on Engati CX | File Type: audio/mpeg | Duration: 14:21

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Crafting Seamless Customer Journeys - Dan Gingiss on Engati CX | File Type: audio/mpeg | Duration: 30:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. "Customer Experience wizard, Dan Gingiss, talks about creating experiences that your customers tell others about. These experiences don't need to cost you a lot of money, they just need to be unique and memorable. Dan says that it's important to look at the entire customer journey. The journey will often have unseen negatives to it and it's our job to get rid of them while trying to improve our CX. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/agent-performance-report https://www.engati.com/glossary/agent-productivity

 The AI Experience - Adrian Swinscoe on Engati CX | File Type: audio/mpeg | Duration: 47:19

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. We are joined by Customer Service and Experience expert, Adrian Swinscoe whose passion is to help create, develop, and grow businesses that take care of their customers in the best way possible. On this episode of Engati Engage, we discuss the challenges of making your business more customer-centric, and how to break away from that traditional mold using Chatbot technologies and AI. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/agent-productivity

Comments

Login or signup comment.