Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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Podcasts:

 The fusion of data science and health-tech - Ed Wiley on Engati CX | File Type: audio/mpeg | Duration: 18:10

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Ed Wiley, CTO ; Cofounder, Enveda Therapeutics talks about the fusion of data science and health-tech on Engati CX. He says that the industry which is ready for exploitation is health and drug discovery, delivering healthcare and discovering cures with AI. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-journeyhttps://www.engati.com/glossary/neural-networks #EdWiley #EngatiCX #HealthtechAndDataScience

 Creating rich user experiences - Dr. Swapnil Dambe on Engati CX | File Type: audio/mpeg | Duration: 17:10

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Dr. Swapnil Dambe, Senior Director - Digital Experience, Marlabs Inc talks about creating rich user experiences on Engati CX. He says that AI is non-natural human intelligence – it's all about data. He say that chatbots saves your support cost and also provides instant replies which creates a better customer experience. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/chatbot-training https://www.engati.com/glossary/ivrhttps://www.engati.com/glossary/customer-feedback https://www.engati.com/glossary/neuro-linguistic-programming #SwapnilDambe #EngatiCX #RichUserExperiences

 AI across functions - Martin Musiol on Engati CX | File Type: audio/mpeg | Duration: 19:00

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://blog.engati.com/ | Subscribe now. Martin Musiol, Co founder and Instructor, Generative AI, talks about AI across functions on Engati CX. He feels that AI should take over all the tasks that are repetitive to make things efficient, Businesses should identify tasks which can be digitally and implement technology for effective and efficient utilisation of resources. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/classification-algorithmhttps://www.engati.com/glossary/natural-language-processing#MartinMusiol #EngatiCX #AIacrossFunctions

 Personalization, the AI way - Neal Schaffer on Engati CX | File Type: audio/mpeg | Duration: 17:41

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Neal Schaffer, Author - The Age of Influence, talks about personalization, the AI way on Engati CX. He says engaging with your audience is really important and ensuring that it gets you followers, companies should analyse why people are engaging and work more on that. He also says that chatbots are a great tool and if you train it right it can answer 99% of the questions. You wanna make sure you provide answers or just transfer to an agent. f you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/live-chat-agent https://www.engati.com/glossary/live-chat-support https://www.engati.com/glossary/live-chat-integrationshttps://www.engati.com/live-chat #NealSchaffer #EngatiCX #Personalisation

 Future of connectivity - Scott Schober on Engati CX | File Type: audio/mpeg | Duration: 28:44

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Scott Schober, CEO, Berkley Varitronics Systems, talks about the future of connectivity on Engati CX. He says that employees and employers need to rethink their operations and implement tech into it. He says it's very important to have a cybersecurity mindset and maintain proper cyber hygiene to avoid cybercrimes. He also mentions that the technology has evolved a lot and has made difficult tasks easier. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/voice-recognition-system #ScottSchober #EngatiCX #Futureofconnectivity

 Enterprise performance acceleration - Dr. Marcell Vollmer on Engati CX | File Type: audio/mpeg | Duration: 25:54

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Dr. Marcell Vollmer, Chief Innovation Officer, Celonis, talks about Enterprise Performance Acceleration on Engati CX. He explains why it is important to stay updated with the systems and the processes. He also mentions how important is the resiliency of the supply chain in these times. Automation is the core element of digital transformation. He suggests companies collaborate with the digital future. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #MarcellVollmer #EngatiCX #EnterprisePerformanceAcceleration

 Optimizing your data - Yves Mulkers on Engati CX | File Type: audio/mpeg | Duration: 20:33

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Yves Mulkers, Founder, 7W Data, talks about optimizing your data on Engati CX. He suggests companies use data science and apply statistics to get better, more accurate data that will help them succeed. He says that AI and big data help each other in the sense that you can use AI to optimize your data, that’s where AI can make big data more usable. He also states that the human-centric approach is important in marketing but not in data science. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #YvesMulkers #EngatiCX #OptimisingYourData

 Emotive CX - Martin Hill Wilson on Engati CX | File Type: audio/mpeg | Duration: 27:55

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Martin Hill Wilson, Owner, Brainfood Consulting talks about emotive CX for customer interaction on Engati CX. He says that when positive emotions are involved in the customer journey it helps in retaining the existing customers and also acquiring new ones. He believes that to deliver great cx at a much lower cost rate, you need to reduce the headcount or make sure that their output/productivity doubles, or you can use technology. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #MartinHillWilson #EngatiCX #EmotiveCX

 Digital transformation - from a novelty to a necessity - Misha Hanin on Engati CX | File Type: audio/mpeg | Duration: 24:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Misha Hanin, President & CEO, Deep-dive Technology Group talks about Digital transformation — from a novelty to a necessity on Engati CX. He believes that in 1 or 2 years enterprises will have implemented technology in everything. He also points out that the cloud is much cheaper and accessible, cloud adoption is on the peak and pandemic has just accelerated it. He also rightly mentions that chatbots are the future of CX. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #MishaHanin #EngatiCX #DigitalTranformation

 4th industrial revolution - Jonathan Reichental on Engati CX | File Type: audio/mpeg | Duration: 19:27

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Jonathan Reichental, Founder & CEO, Human Future, talks about the 4th industrial revolution on Engati CX. He says that the 4th industrial revolution is more than just a change in technology, and it will amplify on a global stage, AI will be embedded in our life. Easy operations are offloaded from humans to technology. He also believes that a lot of people can get most of the answers from chatbots. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #JonathanReichental #EngatiCX #4thIndustrialRevolution

 IOT 101 - Tripp Braden on Engati CX | File Type: audio/mpeg | Duration: 14:09

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Tripp Braden, Executive advisor, Strategic Performance Partners, talks about IoT 101 on Engati CX. He says that IoT is the interconnectivity amongst all things including people and technology. He also says due to the convergence technologies like machine learning and conversational AI, IoT can be used everywhere from the operational supply chain to financial supply chains. He believes that it is very important to build trust with the customers and also build your chatbot in the same way. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #TrippBraden #EngatiCX #IOT101

 The evolution of marketing - Jeff Barrett on Engati CX | File Type: audio/mpeg | Duration: 18:55

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Jeff Barrett, CEO, Status Creative talks about the evolution of marketing over the years on Engati CX. He says that companies have to understand that the times have changed and become more flexible and adapted to the new normal which is digital. He even mentions that marketing automation is going to play a very crucial role in the post-pandemic era. It's also important to utilize all digital tools to be omnipresent to someone who wants to reach out to your company. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/marketing-automation #JeffBarrett #EngatiCX #EvolutionofMarketing

 Revolutionizing the automobile industry - Hussien Dajani on Engati CX | File Type: audio/mpeg | Duration: 26:47

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Hussein Dajani, General Manager - Digital and CX Transformation - Nissan Motor Co. talks about on Engati CX. He talks about how the automotive industry is transforming during this COVID crisis and he mentions the next biggest trend to be followed. He even talks about how data can bring about a revolution in the automotive industry and how conversational AI can transform customer experience in the automotive industry If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbots-in-automobiles https://www.engati.com/whatsapp-chatbot #HusseinDajani #EngatiCX #AutomobileIndustry

 Moving from traditional to digital - Smitha Hemmigae on Engati CX | File Type: audio/mpeg | Duration: 33:13

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Smitha, Head Marketing, ThoughtWorks India talks about Moving from traditional to digital on Engati CX. She says Paytm has disrupted the fintech space and technology has become the core of businesses, and according to her, digital is here to stay. She insists on "partnering with your customers", and not trying to sell everything to them because everybody wants data and insights. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #Smitha #EngatiCX #TraditionaltoDigital

 Transformation in the face of adversity - Richard Weylman on Engati CX | File Type: audio/mpeg | Duration: 30:48

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Richard Weylman, Chairman & Managing Director at Weylman Consulting Group talks about Transformation in the face of adversity - on Engati CX. He talks about the most important thing when it comes to business survival and growth. He mentions how businesses are using conversational AI and chatbots for customer service and how businesses will digitally transform themselves post the pandemic. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #RichardWeylman #EngatiCX #DigitalTransformation

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