Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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 The Art of Providing Value to Consumers - Elise Quevedo on Engati CX | File Type: audio/mpeg | Duration: 41:53

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/providing-value-to-consumers-elise-quevedo/ | Subscribe now. Elise Quevedo is known as “The Digital Ghost Queen” for her behind the scenes work, helping businesses and individuals from C-Level executives to Hollywood stars thrive in cyberspace. She is an author, keynote speaker, advisor, social/digital media marketing consultant, a global thought leader and has been ranked among the 'Top 100 Entrepreneurs to Follow on Twitter' by Evan Carmichael. Today she spoke to us about providing value to customers. According to Elise, technology needs to focus less on being fancy, it needs to focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers. https://www.engati.com/glossary/wechat-bot Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Personalize your pitch - Carson Heady on Engati CX | File Type: audio/mpeg | Duration: 38:20

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/carson-heady-personalize-your-pitch/ | Subscribe now. Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalisation. On this episode of Engati CX, we discuss the importance of understanding your customer and how to make them feel important with Chatbots. Stay tuned, this one’s a game changer. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/features

 Building Winning Businesses with Tech - Glen Gilmore on Engati CX | File Type: audio/mpeg | Duration: 19:00

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/building-winning-businesses-with-tech-glen-gilmore/ | Subscribe now. Glen Gilmore, the former mayor of Hamilton, the author of 'Social Media Law for Business' and 'Strategic Digital Marketing' and an instructor of Digital Marketing and Crisis Communications at Rutgers University discusses the need to leverage Artificial Intelligence in the travel industry and the role social media plays in helping businesses stay relevant and keep running during the lockdowns. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbots-in-travel https://www.engati.com/blog/voice-enabled-chatbots https://www.engati.com/chatbots-for-travel #EngatiCX #CX #AI

 AI, the economy's backbone - Chuck Brooks on Engati CX | File Type: audio/mpeg | Duration: 15:22

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/chuck-brooks-ai-economy/ | Subscribe now. In the current digital era, Chuck Brooks, globally recognized thought leader for Cybersecurity and Emerging Technologies, reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/meta-heuristics https://www.engati.com/glossary/turing-test https://www.engati.com/glossary/conversational-experience https://www.engati.com/glossary/average-handling-time https://www.engati.com/glossary/average-response-time

 Neuro-Marketing for Cx - Roger Dooley on Engati CX | File Type: audio/mpeg | Duration: 44:37

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/neuromarketing-for-cx-roger-dooley/ | Subscribe now. Roger Dooley, Neuromarketing genius, host of The Brainfluence Podcast and the author of 'Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing' and 'FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage' discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing. He also talks about how Amazon creates phenomenal customer experiences. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbot-templates https://www.engati.com/glossary/sentiment-analysis

 Can AI fight PANDEMIC? Franco Ronconi on Engati CX | File Type: audio/mpeg | Duration: 26:08

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/franco-ronconi-ai-pandemic/ | Subscribe now. Franco Ronconi, is a successful Business Operations Manager with a strong background working for leading players in fast-paced, technology-driven industries discusses the impact AI and Automation have on us during this pandemic. And how these tools can actually help us. We also explore how the drastic changes of customer expectations- how the expectations have risen and how Artificial Intelligence has met those expectations. https://www.engati.com/glossary/wechat-bot Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Adopting AI Culture - Paul Colmer on Engati CX | File Type: audio/mpeg | Duration: 16:35

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/paul-colmer-ai-culture/ | Subscribe now. Welcome to Engati Engage- our interview series with your favourite Thought Leaders from across the globe. In this episode, we have the pleasure of interview Paul Colmer. Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. We discuss the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/blog/chatbots-for-marketing https://www.engati.com/glossary/chatbots-in-service-management https://www.engati.com/glossary/online-marketing

 Automation Applications in Business - Avrohom Gottheil on Engati CX | File Type: audio/mpeg | Duration: 26:44

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link:https://blog.engati.com/automation-applications-avrohom-gottheil/ | Subscribe now. Avrohom Gottheil, CEO of #AskTheCEO Media, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns. He talks about putting the human element into automation and about choosing the right places to leverage Automation and AI for businesses purposes (especially Marketing). He touches upon the fact that AI is now being used to drive personalisation, even in the real estate sector. Avrohom speaks of a collaboration between humans and machines. He talks about the fact that humans and machines together can be far more effective than either can on their own. Gottheil also talks about leveraging social media during the lockdowns. He says that businesses should create content that helps the audience and provides value to them rather than just trying to sell over social media. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/chatbots-for-real-estate https://www.engati.com/glossary/personalized-support https://www.engati.com/glossary/real-estate-chatbots

 Humanizing AI - Johannes Drooghaag on Engati CX | File Type: audio/mpeg | Duration: 01:11:28

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Johannes Drooghaag talks to Engati about the potential to AI to drive far more decisions than it currently is. But, even though it will drive them, it cannot take these decisions on it's own. Humans will always be involved in the process and will be the final decision makers. Johannes also talks about making technology available to all sections of society, not just the privileged class. He speaks of the large role that AI is playing in digital transformations and also of the ways in which tech can help us stay connected during the lockdowns. Johannes even touches upon the power of social media to create new opportunities for people and businesses. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/"

 AI and Bots in Cx - Frank Eliason on Engati CX | File Type: audio/mpeg | Duration: 46:56

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform that helps businesses to build bots for acquiring and engaging users. Blog link: https://blog.engati.com/frank-eliason-customer-experience/ Welcome to Engati Engage- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Frank Eliason, also known as “the most famous customer service manager in the US, possibly in the world.” In this episode we discuss the customer/user experience, why it’s an important aspect of digital, and more. Frank Eliason speaks about how AI can be used to create better and safer experiences for customers. He says that the only way that we, as businesses can provide exactly what the customer wants at the exact time when they want it, is by adopting Artificial Intelligence. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbots-in-service-management https://www.engati.com/case-studies https://www.engati.com/onpremise-chatbot-platform

 Cloud and Digital Transformation - Sarbjeet Johal on Engati CX | File Type: audio/mpeg | Duration: 16:31
 AI in Fintech- Alex Jimenez on Engati CX | File Type: audio/mpeg | Duration: 23:18

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://blog.engati.com/alex-jimenez-fintech-interview/ Welcome to Engati CX- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Alex Jimenez, the CSO of Extractable. On this episode we discuss the digital fintech landscape, the use of AI and Automation in banking, and more. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Deep dive into Cloud - Neil Cattermull on Engati CX | File Type: audio/mpeg | Duration: 47:57

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://blog.engati.com/cloud-computing-neil-cattermull/ Let's take a journey into the Cloud. Welcome back to our interview series, Engati CX. We delve into the world of Cloud computing with Neil Cattermull, the director of ""the Future as a Service."" Tune in for a discussion on embracing the world of digital, the digital evolution, and of course, Cloud computing. Enjoy! If you liked the episode, gives us a thumbs up and leave us a comment below. Come back for our next episode. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 Undergoing Digital Transformation - Vladimer Botsvadze on Engati CX | File Type: audio/mpeg | Duration: 43:35

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform that helps businesses to build bots for acquiring and engaging users. Blog link: https://blog.engati.com/vladimer-botsvadze-digital-transformation/ ‘Technology will eat up everything ahead," according to globally renowned digital marketing influencer Vladimer Botsvadze. In this episode of Engati CX, we discuss various topics such as the future of conversational intelligence, the changes in the digital world, and we get a little personal- discussing how AI impacts our work and relationships. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/twitter-bot

 Gamification in Marketing - Nicolas Babin on Engati CX | File Type: audio/mpeg | Duration: 22:20

https://www.engati.com/glossary/artificial-intelligence

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