Business901

Dr. Kai Yang was the guest on the Business901 Podcast. Our conversation addressed the message of his latest book, Voice of the Customer: Capture and Analysis (Six Sigma Operational Methods). I found it interesting that Dr. Yang has worked with Apple and questioned him about it. Black T's and blue jeans didn't seem like a cultural fit with Six Sigma.  Listen to find our the how's and why's of Capturing and Analyzing Data, the Blue Ocean Strategy of Apple and Dr. Yang's description of survey's and the practical example of a restaurant may surprise you. I actually listened to that part twice before I really understood what he meant. Dr. Yang is a Professor in the department of Industrial and Manufacturing, Wayne State University. His areas of expertise include Six Sigma, statistical methods in quality and reliability engineering, lean product development, lean healthcare, and engineering design methodologies. He is a world well known expert in the area of Six Sigma, Design for Six Sigma and quality for service and an author of five books in the areas of Design for Six Sigma, Six Sigma and, multivariate statistical methods. Prof. Yang’s book, Design for Six Sigma: A Roadmap for Product Development is an influential book that provides a framework to integrate both innovation methods, and traditional statistical quality assurance methods into the product development process. Dr Yang also published over 70 research papers. He has been awarded over 40 research contracts from such institutions as US National Science Foundation, US Department of Veteran Affairs, Siemens Corp, General Motors Corporation, Ford Motor Company, Chrysler Corporation and Siemens Corporation. Dr Yang is also a well-known trainer in the area of Six Sigma, lean, he conducted numerous training for many companies, such as Apple Inc and Siemens. Dr. Yang obtained both his MS and PhD degrees from the University of Michigan. Related Posts: Six Sigma Search on Business901

Dr. Kai Yang was the guest on the Business901 Podcast. Our conversation addressed the message of his latest book, Voice of the Customer: Capture and Analysis (Six Sigma Operational Methods). I found it interesting that Dr. Yang has worked with Apple and questioned him about it. Black T's and blue jeans didn't seem like a cultural fit with Six Sigma.  Listen to find our the how's and why's of Capturing and Analyzing Data, the Blue Ocean Strategy of Apple and Dr. Yang's description of survey's and the practical example of a restaurant may surprise you. I actually listened to that part twice before I really understood what he meant. Dr. Yang is a Professor in the department of Industrial and Manufacturing, Wayne State University. His areas of expertise include Six Sigma, statistical methods in quality and reliability engineering, lean product development, lean healthcare, and engineering design methodologies. He is a world well known expert in the area of Six Sigma, Design for Six Sigma and quality for service and an author of five books in the areas of Design for Six Sigma, Six Sigma and, multivariate statistical methods. Prof. Yang’s book, Design for Six Sigma: A Roadmap for Product Development is an influential book that provides a framework to integrate both innovation methods, and traditional statistical quality assurance methods into the product development process. Dr Yang also published over 70 research papers. He has been awarded over 40 research contracts from such institutions as US National Science Foundation, US Department of Veteran Affairs, Siemens Corp, General Motors Corporation, Ford Motor Company, Chrysler Corporation and Siemens Corporation. Dr Yang is also a well-known trainer in the area of Six Sigma, lean, he conducted numerous training for many companies, such as Apple Inc and Siemens. Dr. Yang obtained both his MS and PhD degrees from the University of Michigan. Related Posts: Six Sigma Search on Business901

Dr. Kai Yang was the guest on the Business901 Podcast. Our conversation addressed the message of his latest book, Voice of the Customer: Capture and Analysis (Six Sigma Operational Methods). I found it interesting that Dr. Yang has worked with Apple and questioned him about it. Black T's and blue jeans didn't seem like a cultural fit with Six Sigma.  Listen to find our the how's and why's of Capturing and Analyzing Data, the Blue Ocean Strategy of Apple and Dr. Yang's description of survey's and the practical example of a restaurant may surprise you. I actually listened to that part twice before I really understood what he meant. Dr. Yang is a Professor in the department of Industrial and Manufacturing, Wayne State University. His areas of expertise include Six Sigma, statistical methods in quality and reliability engineering, lean product development, lean healthcare, and engineering design methodologies. He is a world well known expert in the area of Six Sigma, Design for Six Sigma and quality for service and an author of five books in the areas of Design for Six Sigma, Six Sigma and, multivariate statistical methods. Prof. Yang’s book, Design for Six Sigma: A Roadmap for Product Development is an influential book that provides a framework to integrate both innovation methods, and traditional statistical quality assurance methods into the product development process. Dr Yang also published over 70 research papers. He has been awarded over 40 research contracts from such institutions as US National Science Foundation, US Department of Veteran Affairs, Siemens Corp, General Motors Corporation, Ford Motor Company, Chrysler Corporation and Siemens Corporation. Dr Yang is also a well-known trainer in the area of Six Sigma, lean, he conducted numerous training for many companies, such as Apple Inc and Siemens. Dr. Yang obtained both his MS and PhD degrees from the University of Michigan. Related Posts: Six Sigma Search on Business901

Joan Friedlander, owner of Lifework Business Partners was my guest on the Business901 Podcast and we had the opportunity to discuss creating realistic and executable marketing plans for self-employed service business owners and key members of a business team. One of Joan’s specialties is working with Introverts and our conversation extended into using those introvert tendencies as an advantage in today’s business climate. Joan was my facilitator when I became a Get Clients NOW™ Facilitator and still offers the program and has a program starting on May 11th. She is an outstanding instructor and I have never met anyone that facilitates a teleseminar better. As a bonus, she had offered my listeners this download: 5- Steps to effective Follow-up. Lifework business Partners works with solo-entrepreneurs and small business teams that are stretched to their limits. She works with them to improve effectiveness through a 3-pronged “workstyle approach:” focusing on high-priority outcomes, tapping into the key talents of each member of the team, and working in harmony with an individual’s unique “energy signature.” Joan is a lifelong student of human potential and behavior. She enjoys playing in the game of business and, as she'll readily tell you, finds that's it's an excellent playground for personal growth, self-expression and learning. At the heart of her work is a purpose that she first articulated in her teen years, that all human beings have a right to pursue and engage in work that they enjoy, is satisfying & fun. Before graduating with a degree in psychology from the University of California at Berkeley, Joan started studying alternative models for understanding and maximizing one's full potential. She brings her diverse business background - she held 21 jobs before launching her coaching business in late 2000 - and various studies to her work with her clients. Joan focuses on personal productivity and work-life balance issues. Related Posts: Business901 Posts on Get Clients NOW™! Achieving Expert Status Marketing Your Black Belt Technorati Tags: productivity,work smart,time management,marketing,introvert,self-employment

Joan Friedlander, owner of Lifework Business Partners was my guest on the Business901 Podcast and we had the opportunity to discuss creating realistic and executable marketing plans for self-employed service business owners and key members of a business team. One of Joan’s specialties is working with Introverts and our conversation extended into using those introvert tendencies as an advantage in today’s business climate. Joan was my facilitator when I became a Get Clients NOW™ Facilitator and still offers the program and has a program starting on May 11th. She is an outstanding instructor and I have never met anyone that facilitates a teleseminar better. As a bonus, she had offered my listeners this download: 5- Steps to effective Follow-up. Lifework business Partners works with solo-entrepreneurs and small business teams that are stretched to their limits. She works with them to improve effectiveness through a 3-pronged “workstyle approach:” focusing on high-priority outcomes, tapping into the key talents of each member of the team, and working in harmony with an individual’s unique “energy signature.” Joan is a lifelong student of human potential and behavior. She enjoys playing in the game of business and, as she'll readily tell you, finds that's it's an excellent playground for personal growth, self-expression and learning. At the heart of her work is a purpose that she first articulated in her teen years, that all human beings have a right to pursue and engage in work that they enjoy, is satisfying & fun. Before graduating with a degree in psychology from the University of California at Berkeley, Joan started studying alternative models for understanding and maximizing one's full potential. She brings her diverse business background - she held 21 jobs before launching her coaching business in late 2000 - and various studies to her work with her clients. Joan focuses on personal productivity and work-life balance issues. Related Posts: Business901 Posts on Get Clients NOW™! Achieving Expert Status Marketing Your Black Belt Technorati Tags: productivity,work smart,time management,marketing,introvert,self-employment

Joan Friedlander, owner of Lifework Business Partners was my guest on the Business901 Podcast and we had the opportunity to discuss creating realistic and executable marketing plans for self-employed service business owners and key members of a business team. One of Joan’s specialties is working with Introverts and our conversation extended into using those introvert tendencies as an advantage in today’s business climate. Joan was my facilitator when I became a Get Clients NOW™ Facilitator and still offers the program and has a program starting on May 11th. She is an outstanding instructor and I have never met anyone that facilitates a teleseminar better. As a bonus, she had offered my listeners this download: 5- Steps to effective Follow-up. Lifework business Partners works with solo-entrepreneurs and small business teams that are stretched to their limits. She works with them to improve effectiveness through a 3-pronged “workstyle approach:” focusing on high-priority outcomes, tapping into the key talents of each member of the team, and working in harmony with an individual’s unique “energy signature.” Joan is a lifelong student of human potential and behavior. She enjoys playing in the game of business and, as she'll readily tell you, finds that's it's an excellent playground for personal growth, self-expression and learning. At the heart of her work is a purpose that she first articulated in her teen years, that all human beings have a right to pursue and engage in work that they enjoy, is satisfying & fun. Before graduating with a degree in psychology from the University of California at Berkeley, Joan started studying alternative models for understanding and maximizing one's full potential. She brings her diverse business background - she held 21 jobs before launching her coaching business in late 2000 - and various studies to her work with her clients. Joan focuses on personal productivity and work-life balance issues. Related Posts: Business901 Posts on Get Clients NOW™! Achieving Expert Status Marketing Your Black Belt Technorati Tags: productivity,work smart,time management,marketing,introvert,self-employment

Tim Schipper and Mark Swets were my guests on the Business901 Podcast. They are the co-authors of Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning Cycles. I have been quite intrigued by their book and if you listen to the podcast I would encourage you first to download the Single Point Lesson that was initially published by Association of Manufacturing Excellence’s (AME) Target Magazine.    Tim Schipper is a graduate of Calvin College (Bachelor of Science in Mechanical Engineering) and the University of Michigan (Masters of Science). He has been a tool designer, engineering educator, CAD specialist and trainer, senior product engineer, IT manager, and most recently a lean expert and internal consultant for Steelcase, Inc., in Grand Rapids, Michigan. Mark Swets has facilitated more than 30 lean workshops at Steelcase, Inc., in Grand Rapids, Michigan. He has led teams who have applied lean development techniques in product development, information technology application development, sales strategy development, and business model development. Related Information: Single Point Lesson Innovative Lean Development Website Amazon: Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning CyclesRelated Posts: Product Relaunch – Try serving Chocolate Milk The Hell with the Economic Stimulus Package – I’ll Lead How to Form an Innovation Strategy Receiving Better Response Rates thru Agile

Tim Schipper and Mark Swets were my guests on the Business901 Podcast. They are the co-authors of Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning Cycles. I have been quite intrigued by their book and if you listen to the podcast I would encourage you first to download the Single Point Lesson that was initially published by Association of Manufacturing Excellence’s (AME) Target Magazine.    Tim Schipper is a graduate of Calvin College (Bachelor of Science in Mechanical Engineering) and the University of Michigan (Masters of Science). He has been a tool designer, engineering educator, CAD specialist and trainer, senior product engineer, IT manager, and most recently a lean expert and internal consultant for Steelcase, Inc., in Grand Rapids, Michigan. Mark Swets has facilitated more than 30 lean workshops at Steelcase, Inc., in Grand Rapids, Michigan. He has led teams who have applied lean development techniques in product development, information technology application development, sales strategy development, and business model development. Related Information: Single Point Lesson Innovative Lean Development Website Amazon: Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning Cycles Related Posts: Product Relaunch – Try serving Chocolate Milk The Hell with the Economic Stimulus Package – I’ll Lead How to Form an Innovation Strategy Receiving Better Response Rates thru Agile

Tim Schipper and Mark Swets were my guests on the Business901 Podcast. They are the co-authors of Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning Cycles. I have been quite intrigued by their book and if you listen to the podcast I would encourage you first to download the Single Point Lesson that was initially published by Association of Manufacturing Excellence’s (AME) Target Magazine.    Tim Schipper is a graduate of Calvin College (Bachelor of Science in Mechanical Engineering) and the University of Michigan (Masters of Science). He has been a tool designer, engineering educator, CAD specialist and trainer, senior product engineer, IT manager, and most recently a lean expert and internal consultant for Steelcase, Inc., in Grand Rapids, Michigan. Mark Swets has facilitated more than 30 lean workshops at Steelcase, Inc., in Grand Rapids, Michigan. He has led teams who have applied lean development techniques in product development, information technology application development, sales strategy development, and business model development. Related Information: Single Point Lesson Innovative Lean Development Website Amazon: Innovative Lean Development: How to Create, Implement and Maintain a Learning Culture Using Fast Learning CyclesRelated Posts: Product Relaunch – Try serving Chocolate Milk The Hell with the Economic Stimulus Package – I’ll Lead How to Form an Innovation Strategy Receiving Better Response Rates thru Agile

In this Business901 Podcast I had the pleasure of interviewing Paul Wagner, co-author of Global Program Management. Paula Wagner, PMP, is a senior project manager/senior business manager for CNN Broadcast Engineering System Technology at Turner Broadcasting Systems. Her insight and knowledge of this field is outstanding. We discussed not only what it takes to run a successful Global Program but also what it takes to be successful and the opportunities in this growing field. Paula teaches Project and Program Management at the DeVry/Keller Graduate School of Management. Paula’s book is an in depth study of today’s Global Program Management arena. Very few organizations make only local decisions. It seems in today's world no matter what size the company is that we all are somewhat global. Is your program or even project manager ready for this kind of challenge? How does a classic program and project management change as a result of this global influence? Paula did a great job of answering these questions as they applied to both small and large organizations. With the increase pressure on project managers the book provides insights on handling resources at a macro-level. During the interview, Paula appeared to be a pro (I am sure she is) at defining goals and objectives realistically no matter the multitude of environments that needed to be aligned. Program management is growing as a discipline. So, we spent time talking about some of the decisions that had to be made as a program manager and the type of individual that makes a successful program manager. I think the book could be quite useful for someone that is considering this career path not only globally but on a local level. Paula Wagner's Website: http://pwdita.com/ Related Posts: Iterative Process Gaining Steam – Proof it works Lean Kanban lessons from a Software Developer

In this Business901 Podcast I had the pleasure of interviewing Paul Wagner, co-author of Global Program Management. Paula Wagner, PMP, is a senior project manager/senior business manager for CNN Broadcast Engineering System Technology at Turner Broadcasting Systems. Her insight and knowledge of this field is outstanding. We discussed not only what it takes to run a successful Global Program but also what it takes to be successful and the opportunities in this growing field. Paula teaches Project and Program Management at the DeVry/Keller Graduate School of Management. Paula’s book is an in depth study of today’s Global Program Management arena. Very few organizations make only local decisions. It seems in today's world no matter what size the company is that we all are somewhat global. Is your program or even project manager ready for this kind of challenge? How does a classic program and project management change as a result of this global influence? Paula did a great job of answering these questions as they applied to both small and large organizations. With the increase pressure on project managers the book provides insights on handling resources at a macro-level. During the interview, Paula appeared to be a pro (I am sure she is) at defining goals and objectives realistically no matter the multitude of environments that needed to be aligned. Program management is growing as a discipline. So, we spent time talking about some of the decisions that had to be made as a program manager and the type of individual that makes a successful program manager. I think the book could be quite useful for someone that is considering this career path not only globally but on a local level. Paula Wagner's Website: http://pwdita.com/ Related Posts: Iterative Process Gaining Steam – Proof it works Lean Kanban lessons from a Software Developer

In this Business901 Podcast I had the pleasure of interviewing Paul Wagner, co-author of Global Program Management. Paula Wagner, PMP, is a senior project manager/senior business manager for CNN Broadcast Engineering System Technology at Turner Broadcasting Systems. Her insight and knowledge of this field is outstanding. We discussed not only what it takes to run a successful Global Program but also what it takes to be successful and the opportunities in this growing field. Paula teaches Project and Program Management at the DeVry/Keller Graduate School of Management. Paula’s book is an in depth study of today’s Global Program Management arena. Very few organizations make only local decisions. It seems in today's world no matter what size the company is that we all are somewhat global. Is your program or even project manager ready for this kind of challenge? How does a classic program and project management change as a result of this global influence? Paula did a great job of answering these questions as they applied to both small and large organizations. With the increase pressure on project managers the book provides insights on handling resources at a macro-level. During the interview, Paula appeared to be a pro (I am sure she is) at defining goals and objectives realistically no matter the multitude of environments that needed to be aligned. Program management is growing as a discipline. So, we spent time talking about some of the decisions that had to be made as a program manager and the type of individual that makes a successful program manager. I think the book could be quite useful for someone that is considering this career path not only globally but on a local level. Paula Wagner's Website: http://pwdita.com/ Related Posts: Iterative Process Gaining Steam – Proof it works Lean Kanban lessons from a Software Developer

Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events spends a third of the book on discussing implementing and sustaining the event. The Fieldbook is actually that as you will see from our discussion. More than an author, Mark R. Hamel is a lean six sigma implementation consultant. He has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. He has facilitated hundreds of kaizen events and conducted numerous training sessions and workshops. Mark’s 19 year pre-consulting career encompassed executive and senior positions within operations, strategic planning, business development and finance. His lean education and experience began in the early 1990’s when he conceptualized and helped launch what resulted in a Shingo award winning effort at the Ensign-Bickford Company. A national Shingo Prize examiner, Mark assisted in the development of the Society of Manufacturing Engineers (SME)/Association for Manufacturing Excellence (AME)/Shingo Lean Certification exam questions. He is also Juran certified as a six sigma black belt and a member of SME, AME and APICS. Mark is the author of the SME published, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events (www.kaizenfieldbook.com) and blogs about lean at Gemba Tales (www.gembatales.com). Related Information: Business901 Kaizen Blog Posts

Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events spends a third of the book on discussing implementing and sustaining the event. The Fieldbook is actually that as you will see from our discussion. More than an author, Mark R. Hamel is a lean six sigma implementation consultant. He has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. He has facilitated hundreds of kaizen events and conducted numerous training sessions and workshops. Mark’s 19 year pre-consulting career encompassed executive and senior positions within operations, strategic planning, business development and finance. His lean education and experience began in the early 1990’s when he conceptualized and helped launch what resulted in a Shingo award winning effort at the Ensign-Bickford Company. A national Shingo Prize examiner, Mark assisted in the development of the Society of Manufacturing Engineers (SME)/Association for Manufacturing Excellence (AME)/Shingo Lean Certification exam questions. He is also Juran certified as a six sigma black belt and a member of SME, AME and APICS. Mark is the author of the SME published, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events (www.kaizenfieldbook.com) and blogs about lean at Gemba Tales (www.gembatales.com). Related Information: Business901 Kaizen Blog Posts

Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events spends a third of the book on discussing implementing and sustaining the event. The Fieldbook is actually that as you will see from our discussion. More than an author, Mark R. Hamel is a lean six sigma implementation consultant. He has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. He has facilitated hundreds of kaizen events and conducted numerous training sessions and workshops. Mark’s 19 year pre-consulting career encompassed executive and senior positions within operations, strategic planning, business development and finance. His lean education and experience began in the early 1990’s when he conceptualized and helped launch what resulted in a Shingo award winning effort at the Ensign-Bickford Company. A national Shingo Prize examiner, Mark assisted in the development of the Society of Manufacturing Engineers (SME)/Association for Manufacturing Excellence (AME)/Shingo Lean Certification exam questions. He is also Juran certified as a six sigma black belt and a member of SME, AME and APICS. Mark is the author of the SME published, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events (www.kaizenfieldbook.com) and blogs about lean at Gemba Tales (www.gembatales.com). Related Information: Business901 Kaizen Blog Posts