Metis Strategy

Among other topics, Sophie discusses the following issues with Metis Strategy: * Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group * The creation of strategy and interaction with customers that the team focuses on * “Dreaming” sessions and the process of innovation at Xerox * What skills are growing in demand at Xerox * How the innovation and creative idea creation process are linked with the idea of fun * Xerox’s path ahead to bringing more female talent into the technical ranks of the organization * PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization Sophie Vandebroek’s Biography Sophie Vandebroek is the Chief Technology Officer of Xerox Corporation and the President of the Xerox Innovation Group.  In those roles, Sophie is responsible for Xerox’s global research labs with the mission of creating high-impact innovations to drive profitable revenue growth. In previous roles at Xerox, Sophie has also served as Chief Engineer, VP of the Xerox Engineering Center, technical advisor to Xerox’s Chief Operating Officer, and Director of the Xerox Research Center of Canada. In addition to her work at Xerox, Sophie also holds board membership positions at IDEXX Laboratories, a diagnostic and information solutions provider for health and water quality, and Analogic, a medical imaging and aviation security organization.  She is also a fellow of the Institute of Electrical and Electronics Engineers, and serves on the advisory council of the dean of Engineering at MIT. Sophie earned her master’s degree in electro-mechanical engineering from the University of Leuven in Belgium, and earned her Ph.D in electrical engineering from Cornell University.  

Among other topics, Donagh discusses the following issues with Metis Strategy: * A review of Bloomin Brands and its entities across the United States * His role and responsibilities as EVP of Digital * How he manages the digital team, managing digital separately from IT * The digital consumer journey and how he engages customers to find insights amongst customer groups * How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise * How he has taken on additional responsibilities within the organization * How he encourages his IT team to translate consumer technology advances to enterprise technology change * Eye on the Trends: Improving consumer technology and the consumerization of IT Donagh Herlihy’s Biography Donagh Herlihy is the Executive Vice President of Digital and Chief Information Officer of Bloomin’ Brands, a $4.5 billion dollar casual dining restaurant company that includes Outback Steakhouse among others. Donagh joined Bloomin’ Brands in September of last year from Avon Products, where he was CIO as well as the Senior Vice President of eCommerce.  Prior to Avon, Donagh worked as CIO and Vice President of Supply Chain Strategy and Planning at the Wm Wrigley Jr. Company. Donagh received his Bachelor of Science degree in Industrial Engineering and a Master’s degree from the Dublin Institute of Technology and Trinity College in Dublin, Ireland.  

Among other topics, John discusses the following issues with Metis Strategy: * How he works with colleagues and customers to develop technology to serve clients and manage investments * What traits he believes CIOs need in order to be successful given changing technology trends * The rotational program within Vanguard to move employees between IT and other divisional roles * IT’s role in championing digital within the organization * The methods he has used to bring start-up methodologies within a much larger organization * Talent management, and how he trains and recruits for needed new skills * The advantage of having IT personnel within other parts of the organization * The benefits of having IT’s own employees as customers of the organization * Eye on the Trends: Predictive Analytics, Artificial Intelligence Engines John Marcante’s Biography John is the Chief Information Officer of the Vanguard Group, an investment management company based in Malvern, Pennsylvania that manages approximately $3 trillion in assets.  As CIO, John oversees all aspects of Vanguard’s worldwide technology agenda to serve clients and manage investments. John has been with Vanguard since 1993, and has held multiple roles, including Head of Global Technology Operations and Head of Institutional Systems in the IT division. John earned a Bachelor of Science degree in business and computer science from Penn State University in 1986, and received an M.B.A from Saint Joseph’s University in 1993.

Among other topics, Timothy discusses the following issues with Metis Strategy: * A review of Gloria Jeans and his role as Chief Operating Officer * Strategic priorities and his roadmap for the next several years * His international career, and how he has adjusted to a role within Russia * Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective * Sources of innovation and how they have changed in the retail space across his career * How his time as CIO has prepared him to be the COO * Advice on how to follow this same path as a CIO at another company * How he handles internal versus external security capabilities * Eye on the Trends: Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security Timothy Kasbe’s Biography Timothy Kasbe is the Chief Operating Officer of Gloria Jeans, a Russian apparel manufacturer that operates more than 600 stores in Russia and the Ukraine, and is one of the fastest growing retailers in the world.  As Chief Operating Officer, Timothy leads the supply chain, information technology, and strategy of the organization. Prior to joining Gloria Jeans, Timothy held several CIO posts at other organizations including Intrexon, Sears Holdings Corporation, and Reliance Industries. Timothy received his Bachelor of Technology degree from the Indian Institute of Engineering, his Bachelor of Theology degree from Moore Theological College in Australia, and his M.B.A from Duke University.

Among other topics, Linda discusses the following issues with Metis Strategy: * The preparation process to begin her role as Chief Information Officer of Proctor & Gamble * Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble * Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure  promote diversity within IT * Some of her strategic plans that are current imperatives * The increasing important of security and how she balances security with innovative activities within the organization * Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards * How she spent her first 100 days as CIO * Eye on the Trends: The Internet of Things, Mobile Technology Linda Clement-Holmes’ Biography Linda Clement-Holmes is the Chief Information Officer of Proctor & Gamble, the $76 billion consumer packaged goods company.  Linda began her career with Proctor & Gamble 32 years ago, starting as a systems analyst, before undertaking roles including the first ever Chief Diversity Officer, Senior Vice President of Global Business Services, and Global Information & Decision Solutions Officer. Beyond Proctor & Gamble, Linda is involved with multiple boards, including as a member of the Board of Directors of Cincinnati Financial Corp. Linda received her Bachelor of Science Degree in Industrial Management and Computer Science from Purdue University.

Among other topics, Dick discusses the following issues with Metis Strategy: * His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis * Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post * How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward * Whether he developed quick wins and areas of focus to prove success * How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view * What methods he uses to engage his colleagues from internal and external partners of the IT department * How he organizes his team to bring innovation into the organization * What role external partners play in innovative activities and as sources of new ideas * Eye on the Trends: Mobile platforms, Video-conferencing with doctors, Digital membership cards Dick Daniels’ Biography Dick Daniels is the Executive Vice President and Chief Information Officer of Kaiser Permanente, the largest managed care organization in the United States.  In that role, Dick is responsible for the ongoing leadership of Kaiser Permanente’s Information Technology vision, strategy, and execution. Dick joined Kaiser Permanente in 2008, originally as the Information Technology Senior Vice President and business information officer of Health Plan and Hospital Operations.  He later rose to the role of Senior Vice President of Enterprise Shared Services, which includes End User Services, National Facilities Services, and National Pharmacy Operations, immediately prior to rising to the CIO post. Prior to joining Kaiser Permanente, Dick worked in IT roles at multiple financial services organizations, including as a divisional CIO at Capital One, and as a Senior Vice President at JP Morgan Chase where he was responsible for investor service business applications. Dick received his Bachelor of Applied Sciences degree in Business Administration and Management from Texas State University.

Among other topics, Mark discusses the following issues with Metis Strategy: * Background on Mondelez International * His role as Chief Information and Process Officer and his area of purview * The responsibility of processes in Mark’s CIO role and how he proactively added that role to his set of responsibilities * How he organizes his team * The external focus of IT and ways in which he has tuned his organization to be customer-centric * His views on Chief Digital Officers and how digital responsibility should be leveraged within an organization * The focus on innovation and how he ensures the innovation process at the organization * Some thoughts about how organizations can change their infrastructure to realize higher benefits * Ensuring a strong infrastructure floor to ensure that legacy technology doesn’t get in the way * How he manages change management to prepare the organization for new areas Mark Dajani’s Biography Mark is the Senior Vice President and Chief Information and Process Officer of Mondelez International, a $34 billion company formed in 2012 from what used to be referred to as Kraft Foods. In his role as Chief information and Process Officer, Mark is responsible for the company’s business process excellence leadership, the enterprise shared services, as well as the organization’s information systems and technology. Prior to his current role, Mark worked at Kraft Foods and Altria (also a former Kraft Food organization) where he held roles as Director of Application Development and Maintenance for Sales, and Director of Global Technology at Altria. Mark received his Bachelor of Science in Electrical Engineering from the University of Texas at Austin, and an MBA from Averett University in Virginia.

Among other topics, Mark discusses the following issues with Metis Strategy: * His nearly two decade tenure as CIO and the changes he has seen * How he creates a culture of innovation * The changing role that IT plays in the business * Communication, transparency, and the multiple platforms he uses to communicate internally and externally * How he manages a broadly distributed workforce * Eye on the Trends: Balancing Innovation and Security, Cloud Storage, and Increasing Digital Content Mark Brewer’s Biography Mark Brewer is the Chief Information Officer of Seagate Technology, a global leader in data storage solutions. As CIO, Mark is responsible for all aspects of IT strategy and operations for the company, including business systems, manufacturing-execution systems and the corporate IT infrastructure. Mark joined Seagate in 1992 from AT&T Network Systems. Prior to becoming CIO in 1997, he served as Senior Director of IT and VP of IT for Seagate’s Asia Operations. Mark currently serves on the Board of Trustees for both the Missions Resource Network and Oklahoma Christian University, as well as serving on the Board of Director for the Regional Food Bank of Oklahoma. Mark completed his bachelor’s degree, master’s degree, and Ph.D. in electrical engineering at Oklahoma State University.

Among other topics, Andi discusses the following issues with Metis Strategy: * Her new role as the Vice President of Technology and Business Solutions at Biogen * How she has gone from a CIO to a Beyond-CIO role in a new industry, and how others could follow * The role of traditional education in her history, at Biogen, and within the industry * Her innovation mandate and how she plans resources to develop innovative ideas * Her recent appointment to the board of Advance Auto Parts, and how she became board-ready as an IT leader * Her working relationship with Biogen’s new CIO (Matt Griffiths) and how he she works with the CIO Andi Karaboutis’ Biography Andi Karaboutis is the Executive Vice President of Technology and Business Solutions at Biogen, a $10 billion global biotechnology company based in Cambridge, Massachusetts. In addition to overseeing information technology, she leads the digital health technology, and advanced analytics teams unlocking new insights from commercial, patient and clinical data in innovative applications, including informing the drug discovery process. She is also a member of the board of Advance Auto Parts. Prior to her time at Biogen, Andi was Vice President and Chief Information Officer at Dell, where she was responsible for managing the enterprise-wide IT organization.  Prior to her tenure at Dell, Andi was the Executive Director of Global Purchasing and Supply Chain Information Officer at General Motors. Andi also spent about 15 years at Ford Motor Company after consulting with the company during her role as a Software Quality Assurance Coordinator at the Compuware Corporation. A highly accomplished professional, Andi holds many publications across a variety of technology journals as well as a host of honors and awards including Top 100 Women in STEM, Top 10 Women in Technology and Top 75 CIOs, CIO Outlook in 2012 and more recently in 2014 was an MIT CIO Sloan Leadership Award Finalist. Andi holds a Bachelor of Science in Computer Science and a Master of Science in Computer Control Systems from Wayne State University.

Among other topics, David discusses the following issues with Metis Strategy: * The business of HD Smith * The role that IT plays in the business * His strategy and the plans that he has for strategic imperatives and the future of IT * How he thinks about organizing IT to realize the strategic vision for the organization * The development of a portfolio of vendor partners, and best practices for managing vendors * How the strategic role of the CIO has changed throughout his career at multiple organization David Guzman’s Biography David Guzman is the Chief Information Officer of H.D. Smith, a pharmaceutical products distribution and services business based in Springfield, Illinois.  As CIO David is responsible for developing and implementing IT initiatives to enhance the customer experience and advance H.D. Smith’s supply-chain and cost-management systems. Prior to his time at H.D. Smith, David served at the C-Level of multiple major organizations including K-Mart, Office Depot, Owens & Minor, GSI Commerce, and Axciom. David earned a Bachelor of Arts degree in Political Science from Yale University, and has received many awards for his technology acumen, including stints on Information Week’s 500 in 2001 and 2003, Business Week’s Websmart 50, and ComputerWorld’s Premier 100 IT Leaders

Among other topics, David discusses the following issues with Metis Strategy: * His role as CIO within the FCC * How he prioritized his work as he began at the organization * How he has matched the skillsets needed at the FCC to the skills needed for future technology trends * The drive towards cloud infrastructure and how he balances that desire with security concerns * His prolific use of social media * His quest for learning and how he has balanced it against his professional work * His path to the public sector and public service * The desire for increased collaboration between the public and private sector * Eye on trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything,  Crowdsourcing David Bray’s Biography David Bray is the Chief Information Officer of the Federal Communications Commission, an agency of the US Government, and has held that role since August of 2013.  As CIO, David leads the modernization of the Commission’s technology endeavors.   His efforts in modernizing the more than 200 systems of the FCC were recognized with AFFIRM’s Cloud Computing Leadership award in 2015. Prior to joining the FCC, David served in many other areas of the government, including stints at the CDC’s Bioterrorism Preparedness and Response Program, the Department of Energy, the Institute for Defense Analyses, the Science and Technology Policy Institute, the Office of the Director of National Intelligence, and the Information Sharing Environment. David is also a prolific presence on social media, appearing at the top of multiple top social CIO lists, including on Forbes.com. He received an Eisenhower Fellowship to Taiwan and Australia, and has received multiple awards for his public service including the Roger W. Jones award for Executive leadership, the Arthur S. Fleming Award, and a National Intelligence Exceptional Achievement Award. David earned a Bachelor of Science degree in Computer Science and Biology, a Master of Science in Public Health, and a PhD in Information Systems, each from Emory University.  He has also been a visiting associate at the University of Oxford, and was a Post-Doctoral Associate in 2008 at both MIT and Harvard.

Among other topics, Meg discusses the following issues with Metis Strategy: * The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc. * How the sequencing of the split was envisioned * How she plans on splitting her time between the two new companies * The synergies anticipated between the two new organizations * How HP, as an acquirer of businesses, considers today’s large technology company valuations * The process of identifying future partners and acquisition targets for HP * The paucity of women in technology and her opinion on how this has progressed in Silicon Valley * Her career path from traditional business into technology at eBay and HP * What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then * Eye on trends: Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses Meg Whitman’s Biography Meg Whitman is the Chairman, President, and CEO of Hewlett Packard Company.  She will be the CEO of HP Enterprise and non-executive chairman of the board at HP Inc. following HP’s split into two separate companies on November 1st of this year.  Meg has been CEO at HP since September of 2011 and started as a member of the board there in January of 2011. Prior to joining HP, Meg was the republican candidate for governor of California in 2010, a race which she eventually lost to Jerry Brown. Before embarking on her political career, Meg Whitman was the President and CEO of eBay, where she began with the company in March of 1998.  During her time at the organization the company from 30 employees and 4 million dollars in revenue to over 15,000 employees and annual revenue near 8 billion dollars.  She has also held executive positions at Hasbro Inc, the Stride Rite Corporation, Walt-Disney, and Bain & Company.  Meg also currently serves on the board of directors of Proctor & Gamble Meg earned her bachelor’s degree in Economics from Princeton in 1977, and received her MBA from Harvard Business School in 1979.

Among other topics, Rob discusses the following issues with Metis Strategy: * Leveraging technology platforms across airlines to achieve economies of skill and scale * The role of the Chief Information Technology Officer versus the CIO and CTO * Implementing a cloud-first approach and mobility solutions * Parallels between the hospitality space and the airline industry * Investing in people to meet the demand rapid business growth places on IT * Enabling safe growth by focusing on better prioritization and program management * Using a strategic approach to external partnerships to realize economies of scale and human capital development * How Gulf culture encourages investment in leading-edge technologies * Eye on the Trends: Integrating data analytics from synthesized loyalty programs and location-based services to improve customer experience and targeted marketing. Rob Webb’s Biography Rob is the Chief Information Technology Officer of the Etihad Aviation Group, comprising Etihad Airways, the national airline of the UAE, and equity partner airlines in Europe, Africa, and South Asia. Prior to joining Etihad, Rob served as the Chief Executive Officer of the Technology Business Management Council, a nonprofit professional organization dedicated to advancing the discipline of managing the business of IT. He was also an advisor at Greylock Partners, a leading venture capital firm in Silicon Valley primarily investing in start-ups and growth-stage ventures. Rob served as Chief Information Officer of Hilton Hotels Corporation from July 2009 through May 2012, and as Chief Technology Officer, Chief Information Officer and Corporate Vice President of Equifax Inc. between 2004 and 2009. Prior to his time at Equifax, Rob was an IT executive at General Electric, where he served as CIO for several divisions including Commercial Finance, Consumer Finance Japan, and GE Energy Services. Rob holds a BA in Political Science and Economics from the University of Western Ontario, and received an MBA with an emphasis on International Business from ESCP Europe.

Among other topics, Marina discusses the following issues with Metis Strategy: * Her career path from CIO to Venture Capital * Advice on utilizing the VC community and building relationships within Silicon Valley * Her recent board positions and how she turned her CIO position into board level participation * Advice on how to become more board-ready as a CIO * Eye on the Trends: Cloud, Virtualization, Security, Big Data and Mobile Analytics Marina Levinson’s Biography Marina is a partner at Benhamou Global Ventures, an early-stage venture capital firm based in Silicon Valley.  She is also the founder and CEO of CIO Advisory Group, LLC which provides technology advice to CEOs, private equity firms, and startups.  In addition to that work, Marina also serves on boards for several companies including Ellie Mae (a mortgage software provider).  She also chairs CIO advisory boards at Aruba Networks (HP’s networking arm) and SnapLogic (a cloud services provider). Before her current positions, Marina served as SVP and CIO of NetApp, where she was responsible for the global IT functions of the organization.  Prior to that, she served as the CIO of Palm, Inc., the maker of the Palm Pilot, which was later sold to HP. Marina is a highly awarded executive, who received the CIO 100 Award in 2001, 2004, and 2009-2011, as well as a Computerworld Premier 100 award in 2004.  Marina received her Bachelor of Science degree in computer science from the St. Petersburg Institute of Precision Mechanics and Optics in Russia in 1979.

Among other topics, Steve discusses the following issues with Metis Strategy: * Healthcare Service Corporation and his role within the organization * How he transitioned to a new industry and how that affected his initial plans on joining the organization * How he organized his time to understand his new team and organization * The strategy that came out of his initial time at the organization * Some of the ways in which he has gauged success * How he has contemplated change within the organization amongst its people * Lessons as to how he has harnessed the power of Big Data * Developing more member-centric capabilities   Steve Betts’s Biography Steve is the Senior Vice President and CIO of Health Care Service Corporation, an independent licensee of the Blue Cross Blue Shield Association and the largest customer-owned health insurance company in the United States. Prior to joining Health Care Service Corporation, Steve served as the Global Chief Information Officer of Aon Corporation.  An organization he joined in 2003. Steve serves as a board member of ACORD Corporation, the British American Business Council of Chicago, and Lumity (a non-profit IT resource center).  Steve has also previously been awarded a CIO 100 Award from CIO magazine while at Aon Corporation. Steve graduated from the University of Manchester in the United Kingdom with a Bachelor of Science Degree in Mathematics and Management Science.