Metis Strategy

Among other topics, Andi discusses the following issues with Metis Strategy: * How the recent privatization has manifested itself in Dell and Dell’s IT development * How the IT department changed to support Dell’s migration to a solution-based business from a hardware centric business * The unique advantages of serving as a CIO in a technology company and the steps Andi and her team took to leverage these advantages * How the IT team at Dell is both internally and externally focused, and the benefits this practice has brought to the Dell enterprise * The close partnership between the CIO and CMO and how the customer-centric mentality at Dell helps facilitate understanding among the leadership team * How Andi manages social media both internally and externally * How Andi’s background in the automobile industry contributed to her success and shaped her as a Chief Information Officer * Eye on the Trends:  How the combination of analytics and the Internet of Things presents great opportunities and potential benefits across different industries Andi Karaboutis’s Biography: Andi is the Vice President and Global Chief Information Officer of Dell, a post she has held since November 2011. In this role, she is responsible for managing an efficient and innovative global IT enterprise focused on technology breakthroughs for the company and its customers. Prior to her appointment in 2011, Andi served as Dell’s vice president of IT supporting the product groups, manufacturing, procurement and supply chain operations. Prior to her tenure at Dell, Andi was the Executive Director, Global Purchasing and Supply Chain Information Officer at General Motors. Andi also spent about 15 years at Ford Motor Company after consulting with the company during her role as a Software Quality Assurance Coordinator at the Compuware Corporation after beginning her career as a Software Engineer at Medar Inc. A highly accomplished professional, Andi holds many publications across a variety of technology journals as well as a host of honors and awards including Top 100 Women in STEM, Top 10 Women in Technology and Top 75 CIOs, CIO Outlook in 2012 and more recently in 2014 was an MIT CIO Sloan Leadership Award Finalist. Andi holds a Bachelor of Science in Computer Science and a Master of Science in Computer Control Systems from Wayne State University and has completed the Executive Leadership Program in Marketing Management from Duke University’s Fuqua School of Business.

Among other topics, Yves discusses the following issues with Metis Strategy: * His beginnings in design, his influencers, and how he places design at the intersection of commerce and culture * Apple’s role in the evolution of the concept of distinct design identities * How Fuseproject engages clients like Jawbone and Herman Miller in order to craft contextualized designs * Fuseproject’s notable collaborative approach to design, and the role of universities in fostering this collaboration * Yves’ perspective on how to make a design successful across cultures * His inspirations and current work, including the upcoming launch of SmartLab from one of his many startups, August * Eye on trends: The growing importance of industrial design for businesses, and institutes of higher education enabling more people to learn about industrial design through targeted programs Yves Behar’s Biography Yves is a design entrepreneur and the founder of fuseproject, the San Francisco and New York based design and branding firm he established in 1999. He is also Chief Creative Officer at Jawbone, where for the last 11 years his products, brand, and communications work has helped the company become a leader in wearable and audio consumer electronics. Yves is also the Creative Co-Founder of OUYA, an open sourced gaming platform, and is Co-founder of start-up August, a next generation home entry system. His other collaborations with renowned partners such as Herman Miller, GE, Puma, PayPal, SodaStream, Samsung, Prada, and many others have received international acclaim. Yves’ works are included in the permanent collections of museums worldwide, and he is a frequent speaker on design, sustainability, and business topics Yves has a bachelor of science degree in Industrial Design from the Art Center College of Design in Pasadena, California.

Among other topics, Rich discusses the following issues with Metis Strategy: * How he came up with the idea for his new book, The Soft Edge, while chatting with Fred Smith, CEO of Fedex, and how Smith included CIOs in strategic, board-level discussions as early as the 80s * How companies can enhance their overall performance, survive setbacks, and better leverage data and analytics through cultural development * Northwestern Mutual’s impressive culture of trust * Rich’s career path, from security guard to publisher of Forbes * Eye on the Trends: The evolution of Forbes and other legacy media companies in the Google Age Rich Karlgaard’s Biography: Rich has served as the Publisher of Forbes magazine since 1998. In addition to his role at Forbes, Rich serves as an Advisor at Rocket Ventures and as a Member of the Advisory Board of Prometheus Investment Group. He is also a Co-Founder of Garage Technology Ventures LLC and currently serves on its Board of Directors, along with serving on the Boards of New EA, Intelius and MobShop. Prior to his current role as Publisher of Forbes, Rich served as the Editor of Forbes ASAP in concert with writer and futurist George Gilder and Forbes’ CEO Steve Forbes. Prior to this role, he co-founded and edited Upside magazine and also co-founded the 6500 member business and technology forum in Silicon Valley, the Churchill Club. In addition, Rich co-founded garage.com, which later became Garage Technology Ventures, a web-based startup capital firm, in 1997 with Guy Kawasaki and Craig Johnson. In 1997, for his efforts in founding the Churchill Club, Rich was named a Northern California winner of the Ernst & Young “Entrepreneur of the Year” award. In 1998, he was named to Upside magazine’s Elite 100 in the computer and communications industries. Rich also serves as a regular panelist on Forbes on FOX and as an analyst on CNBC’s The Kudlow Report. He was also the author of Life 2.0: How People Across America Are Transforming Their Lives by Finding the Where of Their Happiness, a Wall Street Journal business bestseller, in 2004 and more recently The Soft Edge: Where Great Companies Find Lasting Success, which released in 2014. Rich holds a Bachelor’s degree in Political Science from Stanford University.

Among other topics, Bruce discusses the following issues with Metis Strategy: * Discussion on the unique paths taken by Bruce as a CIO, and the benefits of a financial background in a tech-oriented position * Marriot’s digital business, and the role of IT and its partnership with other departments to facilitate technologic development and to create the best guest experience * The opportunity, because of smart devices, to communicate with customers and connect with them at all points of their journey, and to allow guests to interact with the company in the ways that they want to * The future of loyalty programs for hotels, and the changing habits and desires of younger travelers, and the implication those changes have on hotel’s programming * Marriot’s structure of IT, and the benefits of having an outward-focused technology system that possesses a better understanding of the overall business * Eye on the trends: An “invisible” technology system, in which technology is able to meet customers’ needs so well that it is almost invisible in its seamless and effortless execution Bruce Hoffmeister’s Biography: Bruce is Global Chief Information Officer for Marriott International, where he holds global accountability for all business information technology resources. With Marriott since 1989, Bruce brings a vast and diverse set of experiences to this role. He was previously Senior Vice President, IR Shared and Application Services, leading the effort to drive sustainable efficiencies within the technical infrastructure that supports the computing resources for Marriott’s worldwide operations. In addition, he directed the development efforts to replace and update the Sales and Marketing, Event Management and Revenue Management systems in order to optimize profits across the total hotel, increase the efficiency of the selling process and enable the delivery of superior events. Beginning his career at Marriott as a Senior Financial Analyst for Development Finance, Bruce has held various finance and accounting roles within the Development, Information Resources, and Lodging functions. He has also held the position of Senior Vice President, Global Revenue Management where he was responsible for developing and leading the company’s worldwide pricing, inventory management and selling strategies. Bruce holds bachelor degrees in mathematics and biology, with a minor in computer science, from Thomas More College, as well as a masters of business administration degree, with concentrations in finance and accounting, from the Owen Graduate School of Management, Vanderbilt University.  

Among other topics, Angela discusses the following issues with Metis Strategy: * The unique learning experiences she gained at BDP by virtue of being a global company with close ties to the global economy and marketplace * Angela’s rise to becoming a Board-level CIO and the unique advantages that can be gained from serving as a member of a Board of Directors * The historical reasons behind why CIOs haven’t traditionally served on Boards and her advice for other CIOs who wish to become Board-ready * The current state of women in IT, it’s potential growth and her concerns for the future * The unique advantages she gained from her non-traditional background with an undergraduate degree in Music * Eye on the Trends: The increasing impact of technology in companies and how the recognition of that fact is causing Boards to seek out CIOs Angela Yochem’s Biography Angela is the Global CIO of BDP International, a leading privately-held global transportation and logistics management firm. Among other responsibilities, Angela oversees the setting and implementation of the corporate strategy and several aspects of governance and operating committee functions. In addition to her role at BDP International, Angela serves as a member of the Board of Directors at the Federal Home Loan Bank of Pittsburgh. Before her tenure at BDP International, Angela served as the Chief Technology Officer at AstraZeneca, the multinational pharmaceutical and biologics company. Among many key responsibilities, Angela was responsible for the development of the company’s Innovation Network composed of external partners, technology companies, research institutions and various other thought leaders, investors and start-ups. Angela has also served as the Corporate IT executive and Divisional CIO at Dell, a positions she undertook after serving as the SVP, Technology Executive at Bank of America and Vice President Information Services at SunTrust Corporation. Angela also served as the Lead System Architect at UPS and a Solutions Architect at IBM among other roles in the early part of her career. Along with her Board position at the Federal Home Loan Bank of Pittsburgh, Angela has served as a member of the Industry Advisory Board at the University of Tennessee, Department of Electrical Engineering and Computer Science, the CIO Council, DEMO – Emerging Technology Launchpad, the Advisory Boards at Patients Matter and cWyze and is a Fellow of the International Association of Software Architects. Angela holds a Bachelor of Music degree from Depauw University and a Masters of Science in Computer Science from the University of Tennessee.

Among other topics, Steve discusses the following issues with Metis Strategy: * The current set-up of his role at CVS Caremark * The strategies he leveraged as he prepared for his first 100 days at the organization * His philosophy on hiring vs. bringing-in external resources to a company * Discussion of five strategic pillars that Steve prioritizes, and how he uses the ACT framework (accountability, collaboration, and tenacity) to develop metrics against those strategic pillars * How CIOs need to be great business leaders and strong technologists * Eye on the Trends: The recent changes in the healthcare sector combined with consumerization of technology will continue to empower people in better managing their healthcare Steve Gold’s Biography Steve is Senior Vice President and Chief Information Officer for CVS Caremark Corporation. In this role since July 2012, he is the company’s senior technology executive, with responsibility for all information systems and technology operations, including information technology strategy, application development and technology infrastructure. Steve was previously Senior Vice President and CIO for Avaya, and also held similar roles at GSI Commerce and Merck & Co., where he supported its Human Health and Vaccine division. He also served as Senior Vice President and Chief Information Officer of Medco Health Solutions, Inc., from July 1993 to September 2003, when it was a subsidiary of Merck. He holds B.S. in Computer Science from St. John’s University.

Among other topics, Vic discusses the following issues with Metis Strategy: * The logic and detailed set up of his role at EMC * Insights and techniques he learned from managing vendors at GE * How he conducts strategic planning to make it a more collaborative process for various silos under his leadership * His advice on preparing for CIO-Plus roles * Eye on trends:  How large organizations are increasingly looking at CIOs to become more than “information officers” and help them grow and enable the business Vic Bhagat’s Biography Vic is Executive Vice President, Enterprise Business Solutions and Chief Information Officer at EMC Corporation. EMC is a global leader in data storage services and cloud computing. Vic joined EMC in January 2013 and is responsible for leading EMC’s Information Technology, Global Centers of Excellence, Global Business Services, and Indirect Procurement organizations. During his more than 20-year tenure at GE, Vic served as CIO for multiple GE organizations including GE Aviation Services, GE Global Growth and Operations, CNBC, GE Corporate, and GE India and Southeast Asia. Along the way, he not only drove the company’s IT strategies, but managed large global shared service applications; built a technology center focused on high-end technology and digital solutions; and fueled GE’s global innovation opening numerous Centers of Excellence focused on Big Data, digital analytics and digital strategies. Vic earned his Bachelor’s degree in Information Management and Marketing from the University of Louisville and a diploma in Physics and Mathematics from Agra University in India.

Among other topics, Tom discusses the following issues with Metis Strategy: * Tom’s journey from company to company and what led him to become a CIO and a member of the Board of Directors and his emphasis of being a “business guy specializing in technology.” * The uniqueness of Tom’s background always having technology being a part of his life but not necessarily having the requisite technology background and instead having a business background. * How Tom, as an IT executive, ended up taking on the responsibility of corporate strategy – a traditionally very “business” role. * The value from the perspective gained from being on a management team and a Board of Directors simultaneously. * Tom’s belief in being driven, motivated and curious about the work one does and not specifically being ambitious to achieve a specific title or board position. * Eye on the trends: The growing importance of and requirement for CIOs gaining a business understanding and driving towards being business leaders with deep technology understanding rather than being technology specialists working with the business. Tom Nealon’s Biography Tom is a member of the Board of Directors of Southwest Airlines Co., a role he has held since December 1, 2010. On April 16, 2012, he also began serving as a member on the Board of Directors of the Fossil Group Inc. Tom was also the Group Executive Vice President of J.C. Penney, a role he assumed after having spent time as EVP and CIO.  During his tenure with the company, he oversaw all of information technology including the design and ongoing development of systems and infrastructure to support the long-range plan and strategic business objectives. He also led the development of innovative technological and process improvements across J. C. Penney to improve customer experience and increase efficiency. Before his time at J. C. Penney, Tom served as the Senior Vice-President of Technology and Chief Information Officer of Southwest Airlines Co. At Southwest, he led the transformation of their technology organization and the improvement of all business processes surrounding customer interactions. His initiatives caused significant technology-driven improvements across most of the business from ground and flight operations to maintenance and engineering, schedule planning and even southwest.com. Prior to his time at Southwest, Tom was a partner with the Feld Group, a position he undertook after spending time as the CIO of Frito-Lay, a division of PepsiCo. Tom received the 2010 MIT Sloan CIO Symposium Award for Innovation Leadership and was recognized by Information Week as a “Premiere 100 CIO” in 2007. He has also served as a MIT Sloan CIO Symposium Award Judge since 2012. Tom holds a Bachelor of Science degree from Villanova University and an MBA from the University of Dallas.

Among other topics, Michael discusses the following issues with Metis Strategy: * The steps he took to prepare for the Global CIO job at Hogan Lovells * The most important processes or technologies implemented within the first “100 days” on the job * Movement towards the role of “global” CIO, and the implications this position will have for firms in the future * Defining the parameters of success from an IT standpoint in a global organization * Eye on the trends: The growing importance of IT services in the legal field – enabling remote working capabilities for lawyers and protecting client data Michael Lucas’s Biography Mike is the Global Chief Information Officer for Hogan Lovells, a top 10 global law firm that has 43 offices across the United States, Europe, Asia, South America and the Middle East. Mike joined the firm in 2001 and is currently responsible for technology strategy worldwide. Prior to his time at Hogan Lovells, Mike spent time in IT leadership positions at companies such as Winstar Communications, Morgan Lewis & Bockius, LLP, and CH2M Hill. Overall, he has over 17 years of IT Leadership and Sr. Management experience. Mike received a Bachelor of Science Degree in Business Management from Oregon State University, and a Master’s Degree in Information Systems from George Washington University.

Among other topics, Ralph discusses the following issues with Metis Strategy: * Ralph’s opportunities and the key factors that led to him being invited and accepting a variety of board positions. * The advantages of and value added from holding board positions while still being an active CIO. * The necessity of having the correct “mixture” of a business and a technology background to become a board level CIO. * The current state of the CIO role and how it has evolved over the past few decades. * The importance of guiding younger IT leaders and training them to succeed as C-level executives. * Eye on the trends: 1) Mobility – the ability to have 24/7 access to information from both the internal and customer side 2) Big data and analytics – how companies can use the vast amounts of data they have access to 3) Cloud – how to leverage the vast knowledge and resources accessible through the cloud while ensuring security and compliance 4) Computing Innovation – what does the future, in form, anatomy and capabilities of the computer. Ralph Szygenda’s Biography Ralph is the former Group Vice President and Chief Information Officer of General Motors.  Since his retirement in 2009, Ralph has been the Managing Partner at UST Global and serves on Investment Advisory Board of Lead Edge Capital as well as Chairman of the Customer Advisory Board at iRise. He is also a Senior Advisor to the CEO of Elastic Outreach and serves as a member of the H John Heinz III Business College Deans’ Advisory Board at Carnegie Mellon University. From 1994 to 2013, Ralph served on various other Boards including Covisint, Compuware, Handleman Company and Sodalia Corporation. Prior to his tenure at GM, Ralph served as Vice-President and Chief Information Officer at Bell Atlantic Corporation. Ralph also spent 21 years at Texas Instruments Inc. prior to his time at Bell Atlantic. In 1989, he was appointed Vice-President, Information Systems and Services and Chief Information Officer. Two years later, in 1991, he added the responsibility of Vice-President and General Manager of Texas Instruments Enterprise Systems Business Unit, an external software systems integration business supplying information products and services to the Fortune 500. Ralph has won numerous awards including being named Information Week’s 2002 Chief Information Officer of the Year and being named to CIO magazine’s Hall of Fame in 2007. Ralph holds a Bachelor of Science in Computer Science from the University of Missouri-Rolla in 1970 and a Master’s degree in Electrical Engineering from the University of Texas in 1975.

Among other topics, Gary discusses the following issues with Metis Strategy: * His book, The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future, and the need for America to produce more IT talent * The technology skill gap in America, and potential education solutions to resolve the problem * The growing importance of emerging MOOCs, and their necessary emphasis on STEM subjects * The state of the CIO today in comparison to the last five years, and the stagnation of business’ perception of IT * The factors that lead to a successful CIO, and the need for greater IT collaboration * Eye on the trends: Excited about potential of big data mining in relation to customer happiness and product development; worried about the downside of this data cache from the security point of view Gary Beach’s Biography Gary is the publisher emeritus for CIO magazine, America’s leading magazine and Web site for technology executives. Gary is also the author of the bestselling book  The U.S. Technology Skills Gap: What Every IT Exec Needs to Know to Save America’s Future. In 1995 Gary founded Tech Corps, a non-profit and the nation’s longest standing group challenging IT workers to volunteer time to public schools. As spokesperson for CIO magazine he has appeared on CNBC “Squawk Box”, “Squawk on the Street” and “Closing Bell” programs addressing technology investment trends. From 1999 – 2002 he was a regular technology commentator on National Public Radio’s “All Things Considered” and “Morning Edition” programs. Prior to joining CIO magazine in 1997, Beach was publisher and president of two IDG publications, Computerworld and Network World. He joined IDG in 1987 after a 10 year career in managerial posts at McGraw-Hill, Inc. He is currently writing a book titled The Educational Disarmament of America: Why Middle School Math and Science Teachers Hold the Key to America’s Future. Gary has a bachelor of arts degree in Urban Affairs from Manhattan College.

Among other topics, Jamie discusses the following issues with Metis Strategy: * The uniqueness and advantages of taking on the role of the CIO coming from a deep Finance and Accounting background. * The advantages of having sat on the customer/user side of the table in determining IT strategy during a CIO’s first 100 days. * The value of seeking advice from a variety of sources when understanding technology during strategic planning – from large corporations to small tech startups. * The intricacies of interacting with and leading business unit CIOs in a company of the size and scale of GE. * The importance of metrics and the various ways metrics can be structured around a strategic plan or vice-versa. * Eye on the trends: Mobility and the Cloud. While mobility is much more well-formed than Cloud technology, there is significant innovation in the ways mobility can be thought of and applied to various industries and companies. In terms of the cloud, the growing understanding and implications of the various facets of Cloud technology – SaaS base and Infrastructure as a Service base. Jamie Miller’s Biography Jamie has been the Senior Vice President and Chief Information Officer at General Electric since April 15, 2013. She is responsible for driving GE’s global Information Technology Strategy, services and operations and aggressively delivering innovative and transformational solutions. Prior to taking on her current role, she served as the Chief Accounting Officer, Vice President and Controller at GE from April 2008. She ascended to this role from holding the same role in GE Capital Services Inc. and the Principal Accounting Officer, Senior Vice President and Controller of GE Capital Corporation. She also served as the Vice President of Corporate Finance at GE Capital Corporation. Prior to joining GE, Jamie was the Chief Accounting Officer and Senior Vice President of WellPoint Inc. from August 2007 to April 2008 where she responsible for all corporate accounting operations, the integrity of WellPoint Inc.’s financial records, SEC reporting, finance shared services including project management, investor relations and the execution of tax policies. Before her role at WellPoint, she served in a number of roles at PricewaterhouseCoopers LLP, with her most recent position as the Financial Services leader for the Chicago practice. Until September 2005, she served as the Vice President, Corporate Controller and Chief Accounting Officer of Genworth Financial Inc. Jamie has been a Member of the Standing Advisory Group at Public Company Accounting Oversight Board (PCAOB) since January 2009 and is also a Member of the American Institute of Certified Public Accountants. Jamie also serves on Oracle’s President’s Council and is a Member of the Sutter Hill Ventures Customer Advisory Board and CIO Strategy Exchange. Jamie holds a BS in Accounting at Miami University in Oxford, OH in 1990.

Among other topics, Dr. Goodnight discusses the following issues with Metis Strategy: * The development of the Statistical Analysis System (SAS), Jim’s rise as an entrepreneur and the growth of the SAS Institute from a small startup supported by NC State University to becoming one of the world’s largest private software company. * The uniqueness of SAS Institute’s culture and Jim’s philosophy of the importance of culture to motivate and retain the best talent. * The advantages and reasons behind the SAS Institute remaining a private company across its 35 year history and the advantages this legacy in analytics provides to the Institute compared to its younger competitors. * The state of computer science at the educational level and the lack of a focus on analytics in the majority of computer science departments across the country. * The importance of motivating more American youth to pursue the STEM areas of study to support future growth and success of technology in the US. * Eye on the trends: Analytics, although a field that has been in existence for many years, is growing in importance as the focus on processing larger volumes of data faster becomes even more central to a company’s strategic growth. Dr. Jim Goodnight’s Biography Jim is one of the creators of SAS software and is the Chief Executive Officer of SAS Institute, the developer of analytics software that owns the largest market share for advanced analytics. Jim co-founded SAS Institute as a faculty member of North Carolina State University in 1976 and has been CEO since. Jim along with fellow faculty member Anthony James Barr were the project leaders for the early development of SAS and when the software reached 100 customers in 1976, Jim and three colleagues founded the SAS Institute after leaving the University. As CEO, Jim has grown the company from a $138,000, 21 employee company in the late 1970s to a $3.02 B, 13,739 employee company in 2013. Under Jim’s leadership, the SAS Institute has been profitable every year in its 35 years as a private company and between 1984 and 2012 has made 19 successful acquisitions. In 2004, Jim was named a Great American Business Leader by Harvard and was also named one of America’s 25 Most Fascinating Entrepreneurs by Inc. Magazine the same year. He also frequently speaks and participates at the World Economic Forum. Jim is also ranked 58 on the Forbes 400 Richest Americans list with a net worth of $7.2 B. Jim holds a Master’s degree and a PhD in Statistics from North Carolina State University where he was a faculty member from 1972 to 1976.

Among other topics, Jon discusses the following issues with Metis Strategy: * Overview of Conair and the role of CIO within the consumer goods industry * The centralized structure of IT within Conair * The methodology of expanding an organization’s information technology system on a global scale * Vendor management practices, and the implications of local and more global partnerships for a major corporation * The relationship between IT and marketing, and the push to take advantage of new and emerging technologies while working with marketing to drive additional business value * Eye on the trends: The potential of big data, and the internet of things – ability of all sorts of devices to communicate Jon Harding’s Biography Jon is the Global CIO of Conair Corporation, a multi-billion dollar company focused on small appliances, personal care products, and health and beauty products for professionals and consumers.  Jon has worldwide responsibility for the company’s IT in support of both day-to-day operations and future business growth. Before joining Conair, Jon was director of IT for the U.S. Snacks Division of Kellogg Company (formerly the Keebler Company) that Kellogg’s acquired in 2001. Prior to 2001, he held various IT leadership positions within the U.K. and European subsidiaries of Kellogg’s. From 1999 – 2001, he was the overall leader of a major business process and system change initiative for Kellogg’s Europe. In 2013, Consumer Goods Technology magazine named Jon a visionary based on his innovative Marketing IT project which transformed Conair Marketing’s ability to provide timely insights on consumer buying trends for Conair products versus the competition. Jon has a Bachelor of Science with special honors in Applied Mathematics and Computing Science from the University of Sheffield in England

Among other topics, Patty discusses the following issues with Metis Strategy: * Patty’s role as EVP, Customer Care Shared Services and CIO at Cardinal Health and the uniqueness this diversity in roles. * The ways Patty’s experiences as a CIO have lent themselves to taking on additional roles in a customer facing business. * The importance of having reliable and effective teams from direct reports down to below management levels to be an effective and successful “CIO plus.” * The learnings from participating as a member of a Board of Directors and the value added to the Board from having a CIO’s perspective. * The importance of analytics and the ways in which an IT department can include analytics as a core competency to further drive growth and success of a company through the IT team’s work. * Eye on the trends: The growing importance of and focus on speed – the various software and methodologies being developed with the aim of increasing speed of delivery and support as a driver of strategic growth. Patty Morrison’s Biography Patty is the Executive Vice President, Customer Care Shared Services and Chief Information Officer of Cardinal Health, a Fortune 21 health care products and services company. Patty has been in this role since 2009 and has been responsible for Cardinal Health’s enterprise-wide IT, Customer Contact Centers, and Contracts & Pricing. Prior to her current role, Patty was EVP and CIO for Motorola where she oversaw all strategic, operational and financial aspects of their IT architecture, systems, tools, processes and infrastructure. Prior to joining Motorola, Patty was the EVP & CIO at Office Depot Inc., CIO of Quaker Oats, CIO Industrial Systems at General Electric and held various positions at Procter & Gamble Co. Patty was named 2007 CIO of the Year by the Executive’s Club of Chicago and the Association of Information Technology Professionals. She was also inducted to the CIO Magazine Hall of Fame in 2008. Patty served on the Board of Directors for JoAnn Fabrics and Crafts prior to the company going public in 2010. She is currently on the Board of Directors of Splunk, a tech startup founded to make machine data accessible, usable and valuable. Patty holds a Bachelor of Arts in Mathematics and Statistics and a Bachelor of Science in secondary education from Miami University in Ohio graduating Summa Cum Laude.