Greater Good Radio - Connect, Learn, Heal, and Grow

Evan and Kari Leong - Owners of Bubble Tea Supply, Owners of Greater Good Radio, CEO of Etreo, LLC, Owners of EK Ventures, LLC

Once upon a time there was Terry George who wanted to find meaning in his life. As a music student at Stanford University in the late 70s, he joined a youth volunteer program named Volunteers For Asia where he had been given the opportunity to teach and live in an Asian country. There, at the island of Sumatra in Indonesia, he found his answer—simplicity. Listen to Evan and Kari’s interview with Terry George, Vice President and Executive Director of the Harold K.L. Castle Foundation, as he talks about his career change and how his oriental experience influenced him to work on international relations. He also shares how the reduction of human desires can help in expanding vocational possibilities, paving way for entrepreneurial flexibility. “If you’ve learned to simplify and reduce your wants, simplify your needs, then your vocational possibility can expand exponentially,” Mr. George said. “That means you can be an entrepreneur and afford to fail because if basically you have what I saw many Indonesians not having, then you could focus on what Maslow says is the search for meaning, and I was able to focus on that. Everything else really fell into place after that.” Find out more why he has given up a career that would bring him fame and fortune in exchange for the opportunity to better other people’s lives. Some questions asked: BIO: Terrence R. George: Bio Hawaii has been my family’s home since 1971. After graduating from Punahou, I received degrees in International Relations at Stanford University and Tufts University’s Fletcher School of Law and Diplomacy. A six-month post as volunteer English teacher with the Indonesian Department of Health in a small Sumatran city between my sophomore and junior years was my first exposure to dire poverty and to efforts to alleviate it. In graduate school, I concentrated on the Philippines, in which I did field research during the turbulent year of 1986 in the province of Sorsogon on the dynamics of rebellion from the point of view of peasants and local officials. From 1989 to early 1995, I served as program officer for human rights and governance for the Ford Foundation in the Philippines. From my base in Manila, I traveled the length of the archipelago, implementing a grantmaking strategy to increase the capacity of the poor and other disadvantaged groups to use the legal process and democratic institutions to protect and promote their rights and to improve the government’s responsiveness to their needs. I was privileged to have been involved in the launching of a national awards program for outstanding local government initiatives to solve pressing social problems, and the establishment of the country’s first law firm of national scope devoted to the promotion of women’s rights. From early 1995 until early 1998, I lived in New Delhi while managing the Ford Foundation’s portfolios in governance and international cooperation in South Asia. I was responsible for the design and execution of research, policy analysis and dialogue programs to reduce the risks of war and promote greater security and cooperation among the seven nations of South Asia. I also reshaped the Ford Foundation’s strategy of grantmaking in the field of rural local governance in India. My work was based on the following basic premise: when all sectors of a community participate in setting priorities and informing elected officials of those priorities, government is more effective. I spent particular effort to strengthen the effectiveness of women in this process, since Indian women’s priorities are denied a fair public hearing in most local councils. I moved back home to Honolulu in April 1998 to join the Consuelo Foundation as their Chief Program Officer. I was responsible for the design, implementation, supervision, and evaluation of all programs in the state of Hawai‘i. Programmatic goals included strengthening children and...

Terry George - Executive Director of Harold K.L. Castle Foundation

Clint Arnoldus - CEO and Vice Chairman of Central Pacific Bank

Central Pacific Bank Vice-Chairman and CEO, Clint Arnoldus, said the company has raised over $400,000 in last year’s Walk America fundraiser, making it the leading corporate fundraiser in Hawaii. He said the company’s participation in numerous charity programs is their way of saying thank you to the community. “The community has been very good to us since 1954 when the bank was founded,” he said. “There obviously would be no bank without a great community here and there are a number of things that we do.” Mr. Arnoldus speaks with Greater Good Radio about Central Pacific Bank’s philanthropic culture and why they encourage their employees to give back to the public. In his meeting with Evan and Kari, Clint Arnoldus talks about the decisions that brought him to where he currently is, one being the acceptance of an impromptu speech in front of 4000 people, eventually promoting him to his first CEO post at the First Interstate Bank of Nevada. He also tells Greater Good Radio why he thinks the managerial and CEO positions are the two toughest stages to get through in one’s career. Listen and find out more as Mr. Arnoldus shares his career-change—born out of practicality—which would eventually make him a successful banker and CEO. Some questions asked: BIO: CLINT ARNOLDUS Clint Arnoldus was appointed Vice Chairman and Chief Executive Officer of Central Pacific Financial Corp., a bank holding company, following the recent acquisition of CB Bancshares, Inc. on September 15, 2004. With $4.4 billion in assets, Central Pacific Financial Corp. is the fourth largest financial institution in Hawaii. Mr. Arnoldus first joined Central Pacific Bank in early 2002. As Chairman, President and Chief Executive Officer, he was responsible for the overall direction of the holding company and bank operations. With 11 years of experience at the CEO level and more than 30 years of experience in the banking industry, Mr. Arnoldus has served in a number of capacities in international and domestic assignments. He most recently served as Chairman, President and Chief Executive Officer of Community Bank, a $1.3 billion commercial bank based in Pasadena, California. He also served as Chairman and Chief Executive Officer of First Interstate Bank of Nevada. At the time of his appointment, First Interstate Bank of Nevada was experiencing difficulty due to a troubled loan portfolio and regulatory problems. Mr. Arnoldus successfully oversaw the bank’s turnaround, and led it to become the top-performing bank within the 13-state First Interstate organization. He left First Interstate Bank when it was acquired by Wells Fargo and was named Chairman, President and Chief Executive Officer of The Bank of New Mexico in Albuquerque that same year. Mr. Arnoldus is very active in business and community leadership in the State of Hawaii. He currently serves on the board of the Chamber of Commerce of Hawaii, Hawaii Business Roundtable, Hawaii Community Reinvestment Corporation, Hawaii Employers Council and the University of Hawaii Foundation. He also generously donates his time to serve on a variety of non-profit boards, including the Aloha United Way, American Lung Association of Hawaii, Japanese Chamber of Commerce, Honolulu Symphony, Japan-American Society of Hawaii, March of Dimes and the Pacific Aviation Museum Pearl Harbor. Born in Salt Lake City, Utah, Mr. Arnoldus grew up in Wyoming, Montana and California. He earned his undergraduate degree from Brigham Young University in Provo, Utah and master’s degree from the America Graduate School of International Management – Thunderbird in Glendale, Arizona. CLINTON L. ARNOLDUS Curriculum Vitae Born in Salt Lake City, Utah, on March 3, 1947 he grew up in Wyoming, Utah and California. He and his wife Lesley, have six children and nine grandchildren. Clint speaks German and his interests include s...

Skipping school to travel interstate? Sounds like a high-school adventure. But for Darren Kimura, president and CEO of Hawaii-based Energy Industries, it was a necessity to run his business. Hawaii-born Mr. Kimura started his business at 20, and as a student of Portland State University, he would cut school for a couple of weeks, come back to Hawaii and then leave again to keep his business up and running. “We got a local Hawaii fax number, a local Hawaii cell phone and a pager number, and when I was at PSU, I was still actually doing consulting for companies in Hawaii without actually having them know that I was not in-state,” he said. “For the most part, it really is a tribute to communications and the development of it. You could be intrastate working in Portland, yet working for Hawaii businesses and helping them do their thing while learning about how those businesses out there in Oregon were operating.” Mr. Kimura’s company specializes in energy efficiency services catering to commercial industries and since inception in 1994 it has expanded nation-wide to deliver energy saving alternatives to its clients. Learn more of Darren Kimura’s success story as he gives tips and advice to would-be entrepreneurs. BIO: Darren T. Kimura, President and Chief Executive Officer Mr. Kimura is a 14 year energy serial entrepreneur. Over his career he created several companies which he led to multi-million dollar success and liquidity. Mr. Kimura is the founder and Chairman of the Board for Energy Industries, a large national energy project developer. Energy Industries features 12 offices in 3 countries and over 200 employees. Mr. Kimura also founded Facility Solutions a national service broker, Pacific Energy Services an energy engineering company, Energy Conservation Hawaii an energy retrofit company, eCONTROLS a digital technology company and Energy$mart a utility consulting company. In addition, he has extensive experience in mergers and acquisitions having purchased the Quantum companies and other independent energy companies. His entrepreneurship accomplishments include awardee of the Emerging Entrepreneur of the Year 2000, Awardee of the coveted SBA Young Entrepreneur of the Year 2002 (regional – CA, HI, AZ) and EPA Energy Pioneer of the Year. He attended the University of Hawaii and Portland State University. He is also a Certified Energy Manager, Certified Demand Side Manager, Certified Distributed Energy Professional and Certified Sustainable Development Professional. He is currently the President and CEO of Sopogy, Inc. a leader in solar power technology. Sopogy specializes in the development, design, manufacturing and distribution of its solar energy collector that is used to generate electricity, create air conditioning, agricultural drying and for industrial steam systems. Education: 1992 Waiakea High School 1992 University of Hawaii at Manoa – Business 1996 Portland State University – Electrical Engineering Energy Industries, LLC: 1994 Started Energy Industries in Hilo during summer break from the University of Hawaii at Manoa. 1996 Created Energy Conservation Hawaii (ECH) 1998 Created Pacific Energy Services 2000 Created eCONTROLS 2001 Created Energy$mart 2003 Created Lighting and Electrical Company 2004 Created Facility Solutions 2005 Acquired Quantum Lighting and Quantum Energy Other Facts: 1991 Eagle Scout 2000 PBN 40 under Forty 2002 SBA Young Entrepreneur of the Year (Hawaii, California, Nevada, Arizona, Guam) Darren is married to his wife Kelly and they have a 18 month old daughter Aya. Brief Company Bio. Energy Industries, LLC. (EI) is a national energy efficiency company with offices currently in Honolulu, Kahului, Hilo, Seattle, Spokane, Boise, Portland and New York. Originally founded in Hilo,

Darren Kimura - President and CEO of Energy Industries, LLC and Sopogy

Roy Yamaguchi is one of the world’s most famous and successful chefs and restauranters. Roy was the first Hawaii recipient of the James Beard Foundation Award and was featured in Forbes Magazine. Using his local roots and worldwide experience, Roy has put together a world class business. He’s an author of numerous books, appeared on TV and has his own line of designer cookware. Roy also understands the importance of giving back. Every year Roy’s Restaurants participate in numerous fund raisers and events. Hawaii would not be the same without Roy Yamaguchi. Some questions asked: BIO: Roy Yamaguchi Chef & Owner, Roy’s Author, Roy’s Feasts From Hawaii The Early Years Although Roy was born in Tokyo, his Hawaii connection goes back to his grandfather, who owned a tavern in the ’40s in Wailuku, Maui, and who was also a pioneer of sorts in the local supermarket industry. Roy attributes his earliest appreciation of food to his father, a career military man born and raised on Maui, and to his Okinawan-born mother. Brought up in Tokyo within this fluent bilingual environment until the age of 17, Roy could not help but absorb much of Japan’s culture. Yet he still vividly recalls visits back to Maui to see his grandparents, and his first experiences of the Pacific. “My father would drive for hours just to get fresh fish, crabs, octopus and lobster from the piers. From trips to Okinawa, mom would haul back live spiny lobsters. And it seems that I have always loved to cook; whether it was fried Portuguese sausage and eggs for breakfast, or a full-on Thanksgiving dinner for the family, even if it was for credit in a home ec class.” So even before graduating from high school in 1974, Roy knew what he wanted to do: enroll in the Culinary Institute of America in New York’s Hyde Park, where he was to receive his first exposure to classical traditions. After graduating in 1976, Roy’s devotion to French cooking would be nurtured further in southern California, where he signed on for an apprenticeship at L’Escoffier, followed by one at L’Ermitage. Roy still considers L’Ermitage’s late master chef Jean Bertranou to be his mentor. In a June ’88 Bon Appetit cover story, Roy recalls how he absorbed the “inner secrets of haute cuisine” at this legendary West Hollywood restaurant: I almost turned down the job because I didn’t think I was good enough… but I started out doing simple things, like cutting fish and meat. I also learned more in two and a half years there than I could have anywhere else. Those two (Bertranou and his right-hand man, Michel Blanchet) taught me lessons straight from the School of Hard Knocks. They didn’t take things lightly… I learned to do a dish and work at it until it was perfect. I learned to feel if a dish was right. Thoroughly imbued by this discipline, Roy found the confidence to tackle his first experience as an executive chef at Le Serene by late 1979. This was followed by a few memorable months at the eternally posh Michael’s in Santa Monica, working for “California Cuisine” originator Michael McCarty. Yamaguchi then continued to fuse French techniques and largely Japanese ingredients as executive chef of Le Gourmet in the Sheraton Plaza La Reina – an unusual venue that is still talked about by frequent LAX travelers/gourmets. Finally in 1984, Roy opened his first restaurant as an owner, 385 North on Hollywood’s La Cienega. This is where the Yamaguchi cooking style, described by Bon Appetit as “California-French-Japanese-eclectic,” first came into bloom. Dishes like rare ahi in grapefruit vinaigrette and Asian herb sauce would represent something bold even brazen, for some; but for Yamaguchi, merely “the next evolutionary step for a classic dish.

Roy Yamaguchi - Owner and Founding Chef of Roy's Restaurants

Kenwei Chong had an once-in-a-lifetime adventure he wants everyone to experience. Wanting to take a break, Mr. Chong flew from his job as a financial manager to the other side of the world in 1996. His four-month trip to Southeast Asia has become a 15-month long adventure. Listen to Kenwei Chong as he talks about his travel quests in India, Vietnam, Thailand and other parts of the orient where he acquired his inspiration for his new passion, food. Now the managing partner of E&O Trading Co.’s first branch in Hawaii, Mr. Chong has come a long way from being a financial analyst and owner of Box To Go and FileMinders, and he has his travel experience to thank for. He also shares with us the GIFT Foundation of Hawaii’s role in supporting charitable organizations directed towards youth education and wellness initiatives. Listen to Greater Good Radio’s interview with Mr. Chong with his experience in finance, food and foundations. Some questions asked: BIO: Kenwei Chong: • Graduated from Punahou in 1986 • Graduated from Boston University with a degree in Finance in 1990 • Earned his Chartered Financial Analyst designation in 1995 • 1990-1997: Portfolio Manager at The Chase Manhattan Bank, NA, in New York City and with Jenson and Company in San Francisco • 1997-2001: Head of Product Development at Bloomberg Capital Markets overseeing Asia Pacific • 2001: Moved home to Hawaii with family for a change of pace • 2001-2005: Partner and CFO of Box To Go, LLC, Hawaii’s largest transportable self storage and commercial records storage business • Sold Box To Go, LLC in January 2005 • Took active role in E&O Trading Company in late 2004. Opened E&O Trading Company, Honolulu at Ward Centre in March 2005. Planning to open E&O Lahaina in March/April 2006 • Brings sound financial experience to his endeavors through his eleven years spent in the capital markets managing mutual funds and designing financial risk management models • Married with two daughters, Amber, 7, and Alexa, 5 • Serves on Board of Directors for The Hawaii Theatre and The GIFT Foundation of Hawaii, two local 501c3 organizations and Langtry Estate and Vineyards. Links: E&O Trading Company The Gift Foundation of Hawaii Listen on Youtube:

Kenwei Chong - Founder of E&O Trading Company, Fileminders, BOD Hawaii Theatre, BOD the Gift Foundation of Hawaii, BOD Langtry Estate and Vineyards

John Dean - Retired CEO of Silicon Valley Bank, Managing General Partner of Startup Capital Ventures, Tuputele Ventures, Entrepreneur's Foundation of Hawaii

John Dean is most famous for his turnaround of Silicon Valley Bank. During his eight years as CEO at Silicon Valley Bank, assets grew from $935 million to $5.5 billion; employees from 235 to over 1,000; and market capitalization from $63 million to a high of over $3 billion. This was his 5th bank turnaround. Seldom do you come across a man who has pulled out five multi-million dollar banks from the doldrums. Aptly nicknamed ‘bank turn-around specialist’ John Dean started his career in the banking industry where he has virtually ‘rescued’ the Silicon Valley Bank and the First National Bank of Oklahoma amongst a few others. He has gathered knowledge and experience in the business to become an effective financial advisor to CEOs and start-up companies. Mr. Dean shares his story on the importance of cooperation and teamwork in facing difficulties. “I think great companies come not from an individual but greatness overtime comes from a team,” he said. “And to build a team one path to doing that, doing it well is getting that team and all your employees committed to giving back into the community.” John Dean has established a foundation in his family name along with an organization called the Entrepreneur’s Foundation of Hawaii, which enables companies to integrate community involvement and philanthropy into their corporate culture. Listen to this interview and find out more about his success as a banker and his hopes as a venture capitalist with Startup Capital Ventures and Tuputele Ventures. Some questions asked: BIO: John C. Dean A graduate of Holy Cross College, a former Peace Corps Volunteer in Western Samoa, and a graduate of the Wharton School with an MBA in Finance, John spent 30 years as an executive in the financial services industry, focusing for the last 10 years on technology startup companies. He is presently Managing Director of a small private equity fund, Tuputele Ventures Fund, investing in fund-of-funds, venture capital funds and startup technology firms with investments primarily focused in Silicon Valley and Hawai`i. He is also the managing general partner of Startup Capital Ventures. From 1993 to 2001, John was Chief Executive Officer of Silicon Valley Bancshares and Silicon Valley Bank; and then from 2001 to 2003, he served as Chairman of the Board of the bank and the holding company. During his eight years as CEO at Silicon Valley Bank, assets grew from $935 million to $5.5 billion; employees from 235 to over 1,000; and market capitalization from $63 million to a high of over $3 billion. In 1997 he was recognized by Business Week as one of Silicon Valley’s top 25 “movers and shakers.” In 2000, and again in 2001, Silicon Valley Bancshares was ranked first among the second-hundred largest banking companies in the United States by U.S. Banker, based upon return on equity and growth in per-share net income over a five-year period. In 2001, he was recognized by Forbes as one of the “50 most powerful dealmakers.” And, in 2001 Fortune ranked Silicon Valley Bancshares among the “100 Fastest-Growing Companies” based on growth in revenues, EPS and total market return over three years. Prior to Silicon Valley Bank, John had been CEO of four other institutions. He was Chief Executive Officer of: Pacific First Bank (1991-1993); First Interstate Bank of Washington (1989-1991); First Interstate Bank of Oklahoma (1986-1989); and, First Interstate System, Inc. (1981-1986). Under John’s leadership, these banks, some of which were troubled institutions, grew significantly and became profitable. John is an advisor to and director of various venture capital firms and technology companies both in the United States and overseas. He also serves as director of several non-profit organizations and frequently speaks on topics related to leadership and building successful companies.

Professional speaker, entrepreneur and literacy advocate Wally Amos talks about the importance of teamwork in business and failure as a means of achieving even greater success. He shares with us how he lost his first business venture, Famous Amos, which he put up in Hollywood in 1975. Mr. Amos worked as a theatrical agent at the William Morris Agency where he had initially demonstrated his adeptness in publicity and promotions. His latest endeavor, the Chip and Cookie Read Aloud Foundation, aims at developing and improving literacy aptitude of children. Chip and Cookie are plush character dolls pulled from Mr. Amos’ chocolate chip store of the same name. Find out more about his advocacy mission and why he has been chosen as one of 2004’s most of instrumental players in shaping Hawaii in an interview filled with passion, enthusiasm, and a sweet-tooth for chocolate chip cookies. Some questions asked: BIO: WALLY AMOS Founder of Chip & Cookie Most people go through life as if they were living out the movie Ground Hog Day. One day at a time, same thing every day, never breaking the cycle. Then there are those people who wake up every day with a mission to live out their dreams and to inspire others to connect with their potential. Wally Amos is one of those – a man with a mission. Born in Tallahassee, Florida, Wally Amos lived a childhood that was not always stable and trouble free. But as a child he had an innate spirit and gift to view the world with optimism. The most loving person in his life was Della Bryant, his aunt in New York City. At the early age of twelve, young Wally moved to New York to live with his aunt who assumed a parental role. She was also the first person to bake him chocolate chip cookies. Although the home was of modest means, it was abundant in the meaningful qualities that give a child principles, “a can-do” attitude. Wally Amos began his early professional career in the stock room at Saks Fifth Avenue. He worked hard but was consistently underpaid. He asked for raises but was denied. Not having another job in place, but believing he was worth more Amos left the stock room ready for the next thing. That turned out to be the entertainment industry. Just like at Saks, he started at the bottom. This time it was the mailroom at the William Morris Talent Agency. And just like before, Amos worked hard. At William Morris it paid off. Wally Amos rose from mailroom clerk to agent – the first African-American agent. He prided himself on his ability to find the next new thing. He was the first to book many of the top performers of that era including The Supremes, Simon & Garfunkle and Marvin Gaye. When he felt he’d gone as far as he could with William Morris he formed his own theatrical management agency. Packing up his young family he moved to the west coast. There were ups and downs but Amos always stuck to his principles: work hard, be positive, and don’t look back. It was during this time that Wally learned to unwind on weekends by taking up a new hobby – baking chocolate chip cookies. Baking relaxed him and made him reminisce about his Aunt Della’s cookies. Weekend after weekend, Wally would toy with the recipe and bring in plates of baked goods to work, often delivering them to his clients. Rumor has it that Amos coaxed many administrative assistants to set up meetings with hard to get to executives with bountiful plates of his “famous cookies.” Over the years the entertainment industry began to wear on Amos. Show biz personalities weren’t always the easiest people to deal with. It was time for a change. In 1975, long before there were “food personalities” like Emeril Lagasse, Paul Newman and Nigella Lawsohn, Amos came up with the idea that he could sell his cookies as an entertainment personality –a gourmet chocolate chip cookie. Borrowing $25,000 from friends,

Wally "Famous" Amos - Founder of Chip and Cookie, Chip and Cookie Read Aloud Foundation