eBay for Business

Selling on eBay after my retirement! Our guest is Linda Bryant, known on eBay as Top Rated Seller bryantapple and eBay ID thetiewhisperer.

5 strategies for better eBay time management! Our guest is Lynn Hudziak, known on eBay as Top Rated Seller dazy-dog62. dazys-treasures.com

Listing with Mercedes and Milo — eBay's most famous felines! Our guest is Tim Dombrowski, known on eBay as Top Rated Seller luckytimd.

Open phones, Contact Us email, and more: Bruce (hugo5178) received email allegedly from eBay stating that he has too many returns. Lee gave a quick rundown of eBay Radio News stories. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Griff and Lee re-dished an updated item listing for Adam, Wales UK (r2ooo). He received a score of 5 tureens, thereby earning the first international eBay Radio 5 Tureens dish towel! He and Griff also discussed a Global Shipping Program (GSP) alternative. Lee showed Griff IHOP's eBay for Charity listing for PancakeWear and told him about the incredible Star Wars collection now up for sale from seller neatstuffcollectibles. First-time caller Anita, Parkersburg IA (truthbluefire), asked about photos in her listings.

Anita, Parkersburg IA (truthbluefire), stayed on for some photography advice.  She also asked about listing duration. Griff and Lee gave Anita some ideas on how to respond to the couple of neutral feedback comments she had received. Brad, Alexandria VA (virginiapicks), asked about handling a return from a UK buyer.

Dennis, Phillipsburg NJ (zzzgsempire), asked about including a SKU in his titles.  Forrest, Lakewood WA (hulkhauler1), had feedback advice for Anita. Lee and Griff read "Juggling Too Much", adapted from a post by Dennis L. Prince in the Auctiva blog. Edie, Santa Monica CA (dress_to_suit), asked about payment and return policies.

Griff and Lee read Mike Michalowicz's "5 Wrong Reasons to Become an Entrepreneur". eBay UK has announced that they will protect sellers affected by the ongoing heavy snows. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal.  Stories include eBay's new augmented reality (AR) technology for sellers; virtual reality (VR); eBay Open 2018 in Las Vegas; and football.

When and how to use the auction format! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.

Open phones, Contact Us email, and more: eBetsy called in with her latest Brief.

Customer-focused feedback strategies! Our guest is Debbie Wieder, known on eBay as Top Rated Seller thebookkiosk. TheBookKiosk.com

Tracy asked for an explanation of eBay's Global Shipping Program (GSP; ebay.com/gsp) as it pertains to sellers who offer free shipping. Adam, Wales UK, (r2ooo), requested a listing dish. Brandon, Blaine WA (jebsales), wondered if he could set a separate policy for domestic returns.

Jessica, Garfield NJ (thebusybaglady), asked about eBay's inventory feature. Beth, Levittown PA (woadieland), told her how to find it. Beth also had a question about PayPal Shipping not uploading tracking to eBay. Tom, Pittsburgh PA (pa_dutch_auctions), asked Griff if he would record a welcome message for Tom's upcoming class at the local community college.

Griff and Lee warned eBay Main Street members about new Internet sales tax legislation called the Remote Transaction Parity Act.  To make your voice heard, go to eBayMainStreet.com; hover over the Action Center tab, then click on "Oppose New Internet Sales Taxes". From there, you can tweet and email your representatives with just a couple of clicks. Join eBay Main Street to stay informed about this and other issues affecting your business. eBay UK has teamed up with Time Inc. to launch "Shop the Celebrity Look" at ebay.co.uk/cdp/CelebrityStyle. Griff and Lee read "5 Things Successful Entrepreneurs Know That You Don't" by Shane Barker for Inc.com.