eBay for Business

Four eBay listing tools you may have overlooked! Our guest is Carolyn "CJ" Jacinto, a Certified Business Consultant in eBay's now retired Education Specialists Program, known on eBay as Top Rated Seller xoxmas.

Open phones, Contact Us email, and more: Guest Carolyn "CJ" Jacinto (Top Rated Seller xoxmas) stayed on to discuss another eBay listing tool you may have overlooked. Lee shared some eBay Inc. news: The company will roll out new augmented reality (AR) features this year and is also exploring a credit program for sellers. Forrest, Lakewood WA (hulkhauler1), had a shipping question.

7 keys to maintaining Top Rated Seller status! Our guest is Claudine Bushnell, known on eBay as Top Rated Seller alionqueen.

Why I switched to free returns! Our guest is Vikki Eagan, known on eBay as Top Rated Seller lvpinkpanther. LvPinkPanther.com

Open phones, Contact Us email, and more: eBetsy, Dallas, TX called with breaking news about tomorrow's webinar about payment intermediation (Wednesday, March 7, from 10am-10:45am; look for a link on your Seller Hub Overview page or in a My Messages email). Miriam, Chico CA (designershirtsandmore), had questions re: returns. David, Delray Beach FL (tenorsax47), asked about store subscriptions. First-time listener, first-time caller, and brand-new seller Abner, Lansing MI (hunt4you), was asked to call back during the next open phones segment.

What you need to know for tax time this year! Our guest is Barbara Weltman, attorney and author of J.K. Lasser's Small Business Taxes 2018. BarbaraWeltman.com

How I handle one-day shipping! Our guest is Charlene Anderson, known on eBay as Top Rated Seller purveyorallthingscreative. Helen, Rainier OR (summertoad), asked about same-day shipping.

Open phones, Contact Us email, and more: Guest Charlene Anderson (Top Rated Seller purveyorallthingscreative) stayed on to assist Helen, Rainier OR (summertoad), with her same-day shipping challenge. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Griff and Lee reviewed the 2018 Spring Seller Update at ebay.com/Spring2018. Lee told Griff the the eBay Radio mobile app isn't just for live listening anymore:  Now you can also listen to archived shows via podcast or RSS feed, and share archived segments via text message, email, and social media! Ron, Birmingham AL (oilerman21), asked what determines which seller's listing will be displayed as the Lead product in grouped listings. eBetsy, Dallas TX, called in with breaking news (ebay.com/Under10). Louise, Colorado Springs CO  (herbscraftsgifts), had a question about selling perfume. Kipp, Canton OH (pulplife13), requested a listing dish.    

Kipp, Canton OH (pulplife13), requested a listing dish. First-time caller Eddie, Madera CA (eddietheelk), asked about revising his listings to offer free shipping. Cindy Halsted, San Diego, CA (pattycyn), wondered how free shipping impacts returns.

Griff and Lee read eBay Fashion news from the latest eBay Shopping Report. Ron, Birmingham AL (oilerman21), had a Spring Seller Update question about UPCs. John, Southbridge MA (sylvester_investments), asked about final value fee discounts. BULQ debuted their St. Patrick's Day Retail Moment. C.B., Chicago IL (c.b.), wanted to know how the Spring Seller Update impacts Top Rated Seller and Top Rated Plus status.

C.B., Chicago IL (c.b.), had a dilemma regarding a difficult seller and an item not as described. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

eBay welcomes Jan Pedersen as Vice President and Chief Scientist, Artificial Intelligence. Mohan Patt, eBay's Vice President of Buyer Experience, authored an intriguing and informative February 13th post in eBay's corporate blog at eBayInc.com.  

New seller Tracy, Boynton Beach FL (tjbus561), asked for a listing dish. Jessica, Garfield NJ (thebusybaglady), had a question about creating item titles.

Patty, Miami FL (theshoppingmom2), reported on her recent meetup featuring eBay's Brian Burke.  eBetsy, Dallas TX, called with breaking news about eBay's free 4-week seller boot camp; for details and to register, go to eBay.com/SellerCenter. It's time to use your Q1 Promoted Listings credit at eBay.com/PromotedListings. Lee shared the National Retail Federation's analysis of 2017 holiday sales.