eBay for Business

eBetsy called in with breaking news: Starting May 15, 14-day returns will only be available in a few categories; options will be no returns, 30- or 60-day returns, or 30- or 60-day free returns, and new or revised listings that don't meet this standard will not be posted. C.B., Chicago IL (c.b.), called in with a question about lowball Best Offers and won eBayana. Griff and Lee re-dished the listing for item number 173302367414; Bruce, Rockford IL (hugo5178), received a score of 5 tureens and won a limited edition eBay Radio dish towel!

Bruce, Rockford IL (hugo5178), received a score of 5 tureens on his listing number 173302367414 and won a signed limited edition eBayRadio dish towel. Diana, Venice FL (lucy1036), shared her response to Best Offers and won eBayana. She also asked about asking for feedback and had her listing dished. Lee reminded listeners that the SHINE Awards deadline is 11:59:59 pm PT tonight (May 10, 2018); get details and submission guidelines at eBay.com/ShineAwards.  

As of May 15, 2018, 14-day returns will no longer be an option except in a very few categories. Available options will be No Returns, 30- or 60-day returns, or 30- or 60-day FREE returns.  eBay Open 2018 (July 24-26 at Mandalay Bay, Las Vegas) is selling out fast. Register now and book your room at eBayOpen.com. Be sure to get to Vegas in time for the Dallas eBaybes & eMales' unofficial meet & greet on Monday night, 6pm-10pm PT at the fabulous Skyfall Lounge at Mandalay Bay. Dress code is "upscale casual"; think eBay colors! Griff and Lee reviewed the 5 categories for eBay's 2018 SHINE Awards (eBay.com/ShineAwards). Griff and Lee sharedthe eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives.   Just go to eBayRadio.comand click on "PAST EPISODES" in blue text to get to the eBay Radio archives, then find Seller Events under the Seller Resources tab.  Click on the event's name to see all the details, including a link to the event page.

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include taxes, PEZ, and the Avengers. Lee and Griff urged listeners to sign eBay Main Street's petition in support of fair tax policy at eBayMainStreet.com/sales-tax. Lee also noted that eBay Open 2018 is selling out fast, so register ASAP at eBayOpen.com.

Making the most of athletic wear - 6-1/2 tips for maximizing profits!  Our guest is Glen Zubia, Jr., known on eBay as gcustoms41 and on YouTube as Hustler Hacks. HustlerHacks.com

Open phones, Contact Us email, and more: BULQ (BULQ.com) debuted their Memorial Day Retail Moment. Lupe, Reston VA (hapachico), is experiencing glitches when she creates subcategories in her eBay store.

When the vacation is over — reopening your eBay store! Our guest is eBay educator Stephanie Inge, known on eBay as Top Rated Seller stephintexas.

My Retail Revival on eBay! Our guest is Bill Myers, founder/CEO of New Territory LLC in Akron, OH, known on eBay as newterritory. eBay.com/rpp/retail-revival ThisIsNewTerritory.com

Open phones, Contact Us email, and more: Bruce, Rockford IL (hugo5178) requested a listing dish and just missed earning 5 tureens.

How I manage my inventory to maintain my Top Rated Seller status! Our guest is Stephanie Frantz, known on eBay as Top Rated Seller everythingvintagesteph.

What winning my 2017 eBay SHINE Award has done for my business! Our guest is Katy Zilverberg, last year's winner in the Rising Star category, known on eBay as Top Rated Seller aboutiqueforhim.

Open phones, Contact Us email, and more: Lee shared an article by Alice Blake in eBay for Business (eBayForBusinessBlog.com),"6 Tips for Staying Comfortable Working in a Non-Traditional Space". Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Hot Topics: * Subscribe to eBay for Business' new channel at YouTube.com/SellingoneBayUS and click on the bell icon to be notified when new videos are posted. * Now through May 10th, share your eBay success story at eBay.com/ShineAwards for a chance to win $10,000 as eBay's 2018 Small Business of the Year or $5,000 as 1 of 5 category winners. * eBay OPEN 2018 (July 24-26 at Mandalay Bay in Las Vegas) is selling out fast; register ASAP at eBayOpen.com. Ron Lowe, Birmingham AL (oilerman21), asked about underperforming listings under his Seller Hub Growth tab. Griff and Lee read Six Tools for Tracking Your Business Finances, adapted from a post by Katie Hammel in eBay for Business. Dave, Ocean City MD, wondered if a dramatic dip in his sales is related to a recent update.      

Griff explained how to truly freshen up a listing. Ron, Birmingham AL (oilerman21), asked if there is an optimum number to list each day. C.B., Chicago IL (c.b.), also questioned a sales dip. On the chat board, hubcapjoes gave the new store rollout a thumbs up. Cassini (eBay's search engine) was discussed and debated on the chat board as well.  

Brian Burke, eBay's Director of Community Development & Seller Evangelism, popped in to share what he's learning on his cross-country tour of seller meetup groups. Lee reminded listeners to use their Q2 coupon for eBay-branded shipping supplies (ebay.com/supplies) and Q2 Promoted Listings credit (ebay.com/PromotedListings). Deadline for submitting your business' eBay success story to the 2018 SHINE Awards is May 10; get details and guidelines at eBayShineAwards.com.