Higher Ed AV Podcast

Scott Tiner from Bates College in Maine joins the show. We talk customer service, help desk, AVaaS, service quality gamification, and campus AV at Bates. Scott also writes for rAVe Pubs and presents at conferences, including CCUMC.

Merry Christmas from the Higher Ed AV Podcast. Today we go through my tech manager AV Christmas wish list. What are those things we need answered, fixed, and solutions for going into the new year that we wish Santa would bring us now? Based on the #AVinTheAM from December 16, 2018.

Ian Taylor from Dalhousie University in Halifax, Canada, joins the podcast to discuss AV in the MedIT division. They deliver a unique user-friendly integrated AV experience.

Today's episode coincides with the release of Joe's new book, "Producing Worship." The book contains many parallels to what we do in Higher Ed AV. Joe offers four takeaways we can directly apply to how we approach our daily tasks. The book can be found on Amazon in both paperback and Kindle at https://www.amazon.com/dp/0578419181 or http://www.producingworship.com. 

Sara Laird, the Director of Solutions Architecture and Service Delivery at Mount St. Mary's University, joins the podcast to discuss a holistic approach to classroom AV planning and implementation. 

Jimmie Singleton of California Baptist University (@CalBaptist) joins the podcast to talk events, training and certification, and transitioning from live AV to higher education. Jimmie works as the Audio Visual Technician for the Conferences and Events department at CBU, a complementary department to mine, yet is an end user of our classroom technology. We discuss working together, building relationships, and the events production dynamic. P.S., At some point in the future, he will steal my job.

Don Merritt, PhD of the University of Central Florida joins discussing how the guiding principle of scale x excellence = impact is achieved at UCF. We talk AVIXA, InfoComm, CCUMC, EDUCAUSE, and PhDs. What does it look like to prepare for game day in higher ed AV?

David Akin of Marist College in New York joins the podcast. We discuss the college's new Fashion and Arts Building and the ongoing AV transitions at Marist and higher ed. David also serves as the CCUMC social media chair.

Us vs. them? Or us and them? The two corporate directors of CCUMC, Gina Sansivero, VP of Marketing and Corporate Communications at AtlasIED, and Matthew Silverman, Manager, Education Technology at Crestron join Joe on the Higher Ed AV Podcast to discuss cultivating manufacturer and end-user relationships.

Commercial music is one of the hottest new majors in higher ed music departments. Chaz Celaya of Point Loma joins Joe to discuss the development of the program and AV/audio production facilities.

Jackie Woolf from James Madison University joins the podcast. She and Joe discuss the importance of CTS certification from AVIXA and the need for more women and diversity in AV as well as various ways to serve through higher ed councils. Jackie and Joe explore current trends and discuss the AV support structure at JMU.

Joe walks us through his experience at CCUMC 2018 as a first time attendee. This year's conference was held at the University of Utah in Salt Lake City, October 3–6, 2018.

2018 AV Award Winners for Service Team of the Year, James Scutt, Stephen Bell, and Adam Harvey from the University of Hertfordshire UK join to discuss the AV Magazine AVAwards, their 2nd win, and their service model at Herts. 

Dean Wentworth from the United States Military Academy at West Point joins Joe to discuss current trends and installation directions.

Two of Joe's former student workers from Cal Baptist, Melissa and Lexi, join the podcast to discuss building the team from ground-up and investing in your human resources.