The Unpodcast
Summary: In a world where QR Codes kill kittens and "Customer Service" is an oxymoron, one podcast has set out to make things right: The UnPodcast with your hosts Scott Stratten and Alison Kramer.
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- Artist: Scott Stratten & Alison Kramer
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In this episode of the UnPodcast, we look at what happens when company representatives respond in all kinds of inappropriate ways: making up words, body-shaming employees, and telling ticket buyers that the event will be just as good if they watch it on their phones. On the upside, Barbie is starting to look like real women.
In this episode of the UnPodcast, we celebrate Valentine's Day by sharing wicked awkward interview stories.
In this episode of the UnPodcast, we wade into the deep end of Brand awfulness Guitar Hero changes the landscape of DLC; Marriott alienates most of its clientele; Pizza Hut goes Full Swag; Crocs manage to pay a horrible tribute to a fallen music legend; and Old Navy takes back its offensive toddler clothing line.
In this episode of the UnPodcast, we talk about the power of money by looking at how some companies are spending their money. From bonuses, to employee monitoring solutions, to paying to block ad blockers, and how those choices can affect not just your brand but also employee and client happiness.
In this episode of the UnPodcast, we incite a near cardiac event; what's up with the birthday/Valentine's Day sweet spot?; Two Employees Save the day; We define "kindness" while explaining why you didn't win your share of the Powerball Lottery; and, finally, we remind you why you should never say "it can't get any worse."
In this episode of the UnPodcast, we talk about; why a Scottitzer Prize is better than a Pulitzer Prize; what happens when taking the high road means taking a stand; when Cards Against Humanity is actually FOR humanity; and proof that airlines can be good too.
In this episode of the UnPodcast, we talk about some of the feedback we've received on past episodes. We also look at how using your coprporate logo can limit your reach; what happens when you lose sight of your total customer base to focus on a particular niche; and we share another reason to love Starbucks.
In this episode of the UnPodcast, we dig into the Christmannukah buffet; the beautiful possibilities brought to businesses by the advent of 360-degree video; what Adele and Wu-Tang Clan can teach us about selling; another hashtag horror story; why you may not be able to serve Sweet Potato pies for Christmas dinner; and what happens when you get put into smartphone jail.
In this episode of the UnPodcast, we celebrate 100 episodes in front of a live studio audience. We discuss how we accidentally became our own topic on this show, how the Internet helped Scott get a BIG present, and, of course, what happens when bad PR spam mail hits your inbox.
In this episode of the UnPodcast, inspired by Jack Dorsey's recent email that prefaced a giant change at Twitter, we discuss the ins and outs of the worst part of the business world: firing people. It's never pretty. It's never easy. However, it is sometimes necessary.
On this episode of the UnPodcast, we discuss the marketing practice of inflating statistics, and the problems and stigma of DMCA takedowns.
On this episode of the UnPodcast we share stories and lessons learned from our recent forays into the marketplace to purchase items for our new home.
On this episode of the UnPodcast we share stories about ways companies have used PR: Good ways, bad ways, and horribly wrong ways.
On this episode of the UnPodcast we discussed problems associated with the practice of tipping, and how one company actually increased profits when it banned tips.
On this episode of the UnPodcast we discussed how Twitter complaints should be handled, and a new social media tool that inspired the title for this episode.