DLD 454: Is there such a thing as real loyalty program enhancements?!?




Dots, Lines & Destinations » Podcast show

Summary: <br> Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? <br> <br> <br> <br> <br> <br> <br> <br> Also in this episode:<br> <br> <br> <br> <br> * <a href="https://paxex.aero/jetblue-trueblue-mosaic-changes-2024/">Mosaic updates</a><br> <br> <br> <br> * <a href="https://paxex.aero/southwest-lowers-elite-qualifying-requirements/">Southwest *lowers* elite qualification requirements</a><br> <br> <br> <br> * <a href="https://www.washingtonpost.com/travel/2023/10/16/united-boarding-priority-window-seats/">United switching to boarding with Windows first</a><br> <br> <br> <br> * <a href="https://paxex.aero/beond-airlines-maldives-business-class-seats-ife/">Beond reveal</a><br> <br> <br> <br> * <a href="https://paxex.aero/american-airlines-jfk-haneda-slots-request/">AA wants to bring back JFK-HND</a><br> <br> <br> <br> * <a href="https://www.aviacionline.com/2023/10/ita-airways-announces-seven-new-destinations-for-summer-2024/">ITA Airways announces seven new destinations for Summer 2024</a><br> <br> <br> <br> * <a href="https://www.seacoastonline.com/story/news/local/2023/10/07/portsmouth-nh-airport-pease-allegiant-flights-resume/71099485007/">PSM fire engine issues</a><br> <br> <br> <br> * <a href="https://news.aa.com/news/news-details/2023/American-Airlines-adds-more-ways-to-escape-to-the-Cape-and-coves-of-New-England-in-2024-NET-RTS-10/">AA backfilling NEA breakup in New England</a><br> <br> <br> <br> * <a href="https://www.reuters.com/business/aerospace-defense/rolls-royce-cut-2500-jobs-cost-cutting-drive-sky-news-2023-10-16/">Rolls-Royce to cut 2,500 jobs in cost cutting drive </a><br> <br> <br> <br> * More MAX build issues<br> <br> <br> <br> <br> For our <a href="https://www.patreon.com/dotslinesdestinations">Patreon subscribers</a> we have bonus content, including:<br> <br> <br> <br> <br> * <a href="https://www.theairlineobserver.com/p/emirates-retro-version-of-loyalty?">Interesting Emirates loyalty stats</a><br> <br> <br> <br> * Delta talks loyalty in its Q3 earnings<br> <br> <br> <br> * <a href="https://www.royalgazette.com/local-business/business/article/20231010/bermudair-opts-to-add-economy-seats-to-configuration/">BermudAir backtracks on all-premium play</a><br> <br> <br> <br> * <a href="https://downloads.regulations.gov/DOT-OST-2023-0028-0028/attachment_1.pdf">KLM getting worried about AMS slot cuts</a><br> <br> <br> <br> * <a href="https://www.newyorker.com/magazine/2023/10/23/the-great-cash-for-carbon-hustle">Deforestation avoidance carbon offset scam had two major US airlines as customers</a><br> <br> <br> <br> * <a href="https://www.businessextra.com/faqs.htm">New AA Business Program</a><br> <br> <br> <br> * <a href="https://www.politico.eu/article/baggage-meps-push-airlines-stop-charging-carry-on-bags/">A plan with a lot of baggage! MEPs push for airlines to stop charging for carry-on bags </a><br> <br> <br> <br> <br> And plenty more. Enjoy the show!<br>