The one technique that ruins digital transformation | Douglas Karr on Engati CX




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Summary: <p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.linkedin.com/in/maaikegroenewege/ Douglas Karr, Vice President / Partner, and Digital Transformation Consultant at Highbridge tells us what is the biggest obstacle of digital transformation and what is the most influential emerging technology in digital transformation implementation. He also shares his approach to digital transformation leadership. Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com Check out the 200 CX Thought Leaders to follow for 2021 - <a href="http://s.engati.com/2z9">http://s.engati.com/2z9</a></p> <p> </p> <p>https://www.engati.com/partner</p> <p>https://www.engati.com/glossary</p> <p> #EngatiCX #AI #CX</p>