Summary: https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Samantha Middlebrook, Thought Leader Digital CX and Digital Transformation Strategist at Panviva Technologies, talks about knowledge strategy in CX and how we can learn from our mistake to get started with our transformation projects. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #knowledgestrategy #transformation
