Summary: https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Gunjan Allen, Manager - Customer Value (Voice of Customer Strategy and Culture Drivers) at Queensland Health, talks about principles of HCD and how understanding your customer is the key to all your problems. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-experience-transformation https://www.engati.com/glossary/customer-satisfaction-survey #GunjanAllen #EngatiCX #digital #consumerrealtionships #cx #HCD
