Experience intelligence: the future of CX | Eric Smuda on Engati CX




Engati CX show

Summary: https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat  platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Eric Smuda, VP of CX ,Chief Customer Officer, VOC & NPS Champion, C-Suite and Board Advisor and President at InMoment talks to us saying there are many companies looking out of robots to replace human but customers want human feel and we should keep a close watch on their needs Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/live-chat-features #EricSmuda #EngatiCX #digital #ai #technology #customers