16 – “Investments we've made are coming to light” – Jen Adams




Tell Me Why show

Summary: In this episode of Tell Me Why, Jen Adams, managing director, Integrated Marketing, chats with host Ron DeFeo, vice president, Global Communications, about our new marketing campaign that launched last week featuring the investments we’ve made in the product. Jen also shared details on how team members will be featured front and center in future campaigns since they play the most important role in the experience our customers have when flying American.