CompTIA TechServicesSuccess

One of the easiest ways to expand your monitoring management business is to grow on contract, said Gerald Boyd Jr. of DB Consulting Group.  “Everybody in the organization is in business development, so when you’re out in the field hearing about things, that leads to organic growth without spending months trying to bid and win it,” Boyd said in this episode of Technology Services Success, led by Colleen Payne, owner of UACSI and board member of CompTIA’s Technology Lifecycle Services Community. Boyd and Payne also talk about ways to overcome the challenges of finding qualified talent in rural areas and what you should look for in a joint venture partner. The conversation also covers best practices related to monitoring management, the importance of open and honest communication and why quick decision making is an important asset to have. Boyd recommends MSPs find success by offering all the tools for good monitoring management, including information security, mobility, infrastructure and even helpdesk services. “Bringing together the project manager and the team to manage those different areas was a big boost in our growth,” he said. Listen now and subscribe to the TLS Community podcast today.

Network engineer Robert Branch is an expert in asset disposition, and he knows how to ditch hardware. In this episode of Technology Services Success, a podcast by CompTIA’s TLS Community, he talks about three unexpected things to check on when you need to dispose of big machines with Colleen Payne, President, Universal Adaptive Consulting Services, Inc. and TLS executive committee member.“First, find out if it’s related to a grant,” he said. There are on-premise clauses and grant cycles to consider, and maybe even retention language embedded in the original contract.You also need to find ways to ensure the data can’t be pulled from the equipment, when it’s a good idea to get a third party involved and how to double check your own work.Get a deep dive on asset disposal in this episode of Technology Services Success, and stay tuned for the surprising answer Branch gives when talks about what he’d do differently on his career path if he could start over.

In this episode of Technology Services Success, a podcast by CompTIA’s TLS Community, Angela Dingle talks about what she’s seen in 25 years in the technology industry and how she uses it to help executives commit to big system changes in order to protect people’s privacy.“Sometimes we need to take a look under the covers to see in what ways we’re using personal information about individuals,” said Dingle, President, and CEO of Ex Nihilo Management.The discussion that covers data protection regulations, personally identifiable information and ethics in security, and has a special section about handling assessments in the public and private sector. Stay tuned through to the end to for actionable ideas and tips to getting the contract signed.

The second question and answer session from the Rapid Innovation panel at ChannelCon. To get the most out of the Q&A episodes, listen to the interviews with Matt Zimmer and West McDonald first. Attend ChannelCon for intensive industry training, peer-to-peer learning and exceptional networking opportunities.

This is the first question and answer session from the Rapid Innovation panel at ChannelCon. To get the most out of the Q&A episodes, listen to the interviews with Matt Zimmer and West McDonald first