Creating Disney Magic
Summary: Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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- Artist: Lee Cockerell
- Copyright: 2019 Lee Cockerell
Podcasts:
Time Management Impacts Your Reputation
What if You are Too Busy for New Customers?
Is it Better to Get an Education or a Promotion?
Get in the Right Environment to Get Work Done
Do You Need Brand Name Experience on Your Resume?
Product Knowledge Leads to Better Customer Service
The Customer is Not Always Right But They are Still a Customer
Why Every Business Should Have Appearance Guidelines
Handling Difficult Situations With Employees
Use the Phone to Build Your Reputation
Take Time to Celebrate Milestones
It's Your Responsibility to Develop People
Get Your Message Out
The Conversation You Should Have With Every Employee
Exploring Offsite Team Building Exercises
