Elevate Orthodontics Podcast with Dr. Lance Miller

Dr. Kervin Mack obtained his Doctor of Pharmacy degree at Florida Agricultural and Mechanical University before graduating from the Harvard School of Dental Medicine and completing a Masters degree and specialty certificate in Orthodontics at the University of North Carolina at Chapel Hill. Dr. Mack was a speaker at the most recent MKS forum and his new office buildout was featured in Orthodontic Products magazine. Kervin practices in Burlington and Hillsborough, NC and married to Dalia, his study partner in pharmacy school. They are the proud parents of a son, KJ. Kervin is a fitness enthusiast and has a special interest in photography. Tune into this episode to learn about: -How to successfully navigate a practice transition -Why the correct mindset is critical in reaching your goals -The importance of consistent branding in marketing your orthodontic practice -Why physical fitness needs to be a part of your lifestyle This episode is sponsored by easyrx: more information can be found at easyrxortho.com

David Harris founded the company that became Prosperident in 1989, and built it into the world’s largest firm specializing in the investigation of financial crimes committed against dentists. Prosperident’s team of specialized investigators is consulted on hundreds of frauds annually committed against both general dentists and dental specialists. Mr. Harris is a Certified Fraud Examiner and a licensed private investigator. He has a graduate degree in applied mathematics and is a CPA. He has been interviewed on the subject of embezzlement by every leading dental publication. He is also a prolific writer and authors a dozen or more articles annually that appear in major dental publications. Mr. Harris has lectured at universities in three countries in the faculties of business, law and dentistry. In addition to his investigative successes, David in considerable demand as a speaker. He normally speaks to dental audiences fifty or more times per year and has been described as a highly entertaining and engaging speaker who draws on a vast amount of experience in his field. David says that his favorite moment is hearing the noise that a prison cell door makes when it clicks shut on an embezzler. Tune into this episode to learn about: -The disproportionate prevalence of embezzlement among orthodontists -Motivations and characteristics of embezzlers -The limitations of systems and protocols -How to react if you think you are a victim of embezzlement For a free copy of the Embezzlement Risk Assessment Questionnaire click here. This episode is sponsored by: For More Information Visit: http://www.midatlanticortho.com

What do footwear and orthodontics have in common? Find out during this amazing interview with Ted McGreer, owner of Ted’s Shoe and Sport. Established in 1999, Ted’s Shoe and Sport embarks on it’s 18th year on Main Street in Keene, NH. Ted McGreer has put together an award winning team of people around him, and works closely with the medical and athletic community to improve comfort and performance in all levels. Ted has developed his own line of anti-microbial shoe deodorizer, a proprietary over the counter custom orthotic line, and has designed many shoes for the New Balance Athletic Shoe Company. Known for his charitable giving and community involvement, Ted is proud to have received the Greater Keene Chamber of Commerce Windsor Brooks Business of the Year award in 2005. You can’t miss Ted’s infectious enthusiasm: “To know that you’re making a difference in people’s lives every day is the most rewarding and gratifying feeling one could experience. Especially when you love what you do, and you’re surrounded by great people.” Tune into this episode to learn about: -Why all businesses are in the same business: the People Business -How Ted and his team deliver “knock your socks off” customer service -Differentiating your practice through authentic storytelling and community marketing -How Ted’s Shoe and Sport has remained vibrant despite the emergence of big box, online, and direct to consumer competitors This show is sponsored by: More information can be found at:  dentma.com

Dr. Gi Gi Paralkar attended Boston University and worked for IBM as an IT Consultant for five years prior to following in her father’s footsteps in dentistry. She completed her dental education at Columbia University and pursued a specialty residency in Orthodontics at the University of Medicine and Dentistry of New Jersey (UMDNJ now Rutgers University). She is a board certified Orthodontist with the American Board of Orthodontics. Dr. Paralkar belongs to numerous professional organizations including the New Jersey Dental Association, New York State Dental Association, and the American Association of Orthodontists. Dr. Gi Gi and her husband live with their daughter Evangeline, her mother and their cat Gizmo in northern New Jersey. In her spare time, she enjoys being a mom and staying physically active by training with kettlebells. She also loves to read, crochet, knit and binge watch sci-fi shows and movies. Tune into this episode to learn about: -Expectations vs. Reality for new orthodontists -How to evaluate associateship and other practice opportunities -Dr. Paralkar’s strategy to attack student loan debt -Strategies to balance and orthodontic career and parenthood This show is sponsored by The Aligner Intensive Fellowship For more information visit alignerfellowship.com

Dr. Sheldon Salins is a Board Certified Orthodontist with a Doctorate in Dentistry from Harvard University. Dr. Salins earned his Master of Science degree and completed specialty training in orthodontics at the University of California at Los Angeles. Dr. Salins is an active member of the American Association of Orthodontists, the Pacific Coast Society of Orthodontists, the American Dental Association, the California Dental Association, and the San Mateo County Dental Society. He is also part of the clinical faculty at the Craniofacial Anomalies Center in Lucile Packard Children’s Hospital. When not shaping sensational smiles, Dr. Salins enjoys riding his Peleton bike, listening to 90s hip hop and taking amazing trips with his family. Tune into this episode to learn about: -Why interpersonal relationships are important to practice success and happiness -How Dr. Sheldon connects in a meaningful way with his patients -The benefits of developing strong relationships with colleagues This episode is sponsored by: More information can be found at cxorthosupply.com Enter code ELEVATE at checkout for 10% off your order!

Dr. Jeff Kozlowski is world renowned for his unique perspective on quality orthodontic treatment results and clinical efficiency. An internationally sought-after lecturer, he has presented all over the world on topics including Digital Orthodontics, Facial Esthetics, Efficient Early Treatment, Orthodontic Treatment Mechanics and Clinical Efficiency. Dr. Kozlowski graduated with a BS in Economics from Syracuse University prior to receiving his DDS and Orthodontic Specialty Certificate from the SUNY at Buffalo. He has been published in numerous orthodontic journals, including Seminars in Orthodontics, Journal of Clinical Orthodontics, Clinical Impressions and The Progressive Orthodontist. An avid cyclist and endurance athlete, he has completed the Ironman Triathlon 5 times and the grueling Mt. Washington Bicycle Hillclimb 10 times. Dr. Kozlowski has practices in New London and East Lyme, CT where he lives with his wife, Amy, a pediatric dentist, and their two children. Tune into this episode to learn about: -Why clinical efficiency should matter to all orthodontists -Metrics Dr. Kozlowski uses to monitor his practice -The importance of photography and team training in running an efficient practice -How to improve patient participation in orthodontic treatment -Overcoming barriers to achieve the practice and personal life you deserve This episode is sponsored by: For more information visit: www.marislist.com

Dr. Dovi Prero attended Towson University in Baltimore for his undergraduate studies. He then went on to attend dental school at UCLA and did his orthodontic residency at USC, where he received a Master’s in Craniofacial Biology. Dr. Prero is one of eleven children, all of whom saw the same orthodontist, he was inspired early on by the impact that the orthodontic treatment had on his family and the quality of their lives. Dr. Prero seeks to have that same impact for each of his patients. Located in Beverly Hills, his office features the most updated technology available, including intraoral scanners and 3D x-rays. Dr. Prero lives in the Los Angeles area with his wife Naomi and his children Eliana, Alexandra, and David. Tune into this episode to learn about: -Using the outcome simulator to engage patients during consultations -The “magic words” Dr. Prero uses to convert parents into patients -How to use technology to create a personal connection with families in your practice -Why Instagram Stories is so powerful in reaching current and prospective patients

Dr. “Maz” Moshiri was born and raised in St. Louis, MO and received his his B.S. degree in Neurobehavioral Biology from Emory University. He then went on to obtain his Doctorate, Masters in Oral Biology, and Certificate of Advanced Training in Orthodontics from the University of Louisville. Dr. Moshiri is a diplomate of the American Board of Orthodontics and a Fellow of the International College of Dentists. Currently, he is a Clinical Assistant professor at Saint Louis University’s orthodontic residency program, with a focus on clinical oversight and lectures regarding Invisalign. Dr. Moshiri is a lecturer for Align Technology, traveling internationally to educate orthodontists on the proper use of the appliance. He has also published scientific articles for Invisalign, in addition to peer-reviewed orthodontic journals on a variety of other orthodontic topics. Dr. Moshiri is married with two small children. Tune into this episode to learn about: -Partnering with family members -The importance of mentors and role models -How to develop your skills with clear aligner treatment -Dr. Moshiri’s tips and tricks for successful Invisalign implementation

Dr. Grant Collins attended St. Olaf College where he played on the men’s varsity soccer team for four years and led as team captain his senior year. He then attended the University of Minnesota School of Dentistry and completed his orthodontic residency at the Mayo Clinic. Dr. Collins is the owner of Collins Orthodontics, in Rochester, MN. He has many interests outside of creating beautiful smiles, including volunteering as one of the Mayo High School girls varsity soccer coaches, and spending time with his wife, Kimberly, and two young sons. Tune into today’s episode to learn more about: -The importance of having a well defined mission statement and core values -How Dr. Collins hires and trains team members -Lessons learned from Walt Disney and Ritz Carlton -Using automation to improve customer service -Working efficiently out of a small office footprint

Mart McClellan brings a unique perspective to the financial advisory profession because he is not only a financial advisor, but also a practicing orthodontist. He received his dental degree from Northwestern University and did his orthodontic residency at the University of Michigan. Dr. McClellan is President of Macro Wealth Management, a Registered Investment Advisor, and is registered in multiple states in the area of securities and life and disability insurance and lives in Lake Forest, Illinois. He has practiced orthodontics for over twenty years and is presently the president of McClellan Orthodontics in Kenilworth, Illinois. Dr. McClellan is Board Certified in Orthodontics by the American Board of Orthodontists and is a Past-President of the Illinois Society of Orthodontists. Tune into today’s episode to learn about: -How to think about massive student loans and their repayment -Why having a financial plan is critical to your financial success as an orthodontist -Metrics you should be measuring in your personal finances -Why Dr. McClellan believes in the benefits of diversification -How to prepare financially for changes in the orthodontic marketplace Find out more at: www.macro-wealth.com

Dr. Chris Phelps is a general dentist practicing outside Charlotte, NC. He graduated from the University of North Carolina at Chapel Hill BS in Biology and in completed his dental training at Nova Southeastern University, College of Dental Medicine in Ft. Lauderdale Florida. He grew his first practice from $600,000 to $6,500,000 and 4 locations over a 6 year period. He then sold 2 of those offices for profit and over the next 3 years grew the two offices he still owned from a combined revenue of $1,600,000 to $6,100,000. One of his secrets was developing a state of the art call tracking system and ROI analysis. By using this system he was able to cut his marketing expenses from $36,000/month to $9,000 a month and his new patients rose from 60/month to over 300/month. Another of Dr. Phelps’ secrets was learning the Science of Influence and becoming a Cialdini Method Certified Trainer. Mastering Dr. Cialdini’s 6 Principles of Ethical Influence and Persuasion, he discovered numerous ways to utilize them in his practices to decrease no shows, increase referrals as well as how to increase case acceptance to new levels. Tune into todays episode to learn about: -Dr. Cialdinni’s Six Principles of Influence and Persuasion -Ways in which orthodontists can help patients move forward with treatment -How Dr. Phelps enables his patients to commit to desirable behaviors -Why call tracking is important for every orthodontic office

Dr. Donna Galante is a board-certified orthodontist in private practice for over 30 years. She and her husband, fellow orthodontist Dr Paul Cater, own four orthodontic specialty offices in Northern California. She is a graduate of the University of Pennsylvania School of Dental Medicine where she received both her dental degree and her specialty certification in Orthodontics. For eight years she was a clinical instructor at the University of Pennsylvania Department of Orthodontics where she was twice voted “Instructor of the Year”. Currently Dr. Galante is a guest lecturer at Harvard University School of Dentistry where she is teaching orthodontic residents how to effectively and predictably treat patients with Invisalign. She is the author of “The Truth About Invisalign: What Patients and Parents Need To Know” and more recently “It’s All About Millimeters – How Small Changes can Make a Big Impact in your Business and your Life.” A faculty member for Invisalign since 2011, Dr. Galante has lectured both nationally and internationally to over 10,000 doctors and their teams sharing her expertise with the Invisalign orthodontic appliance. Tune into this episode to learn about: -Business cycles and long term trends in Orthodontics -Lessons Dr. Galante learned from the 2008 financial crisis -How Invisalign allowed Dr. Galante to position her practice for success -Why Invisalign Teen is growing in popularity

Dr. Dewayne McCamish completed his undergraduate studies at Middle Tennessee State University before earning his Doctor of Dental Surgery and his Master’s Degree in Orthodontics from the University of Tennessee at Memphis College of Dentistry. Dr. McCamish is a Diplomate of the American Board of Orthodontics. He is past president of the Southern Association of Orthodontists, Tennessee Association of Orthodontists, the University of Tennessee Orthodontic Alumni Association, Lookout Dental Study Club, and the Chattanooga Area Dental Society. He is the immediate past President of the American Association Orthodontists and is currently serving as the interim executive director of the AAO. Aside from his professional accolades, Dr. McCamish has also earned recognition as a gifted athlete: He has been inducted into both the Chattanooga Sports Hall of Fame and the Tennessee Tennis Hall of Fame. He played four years of football at MTSU during which time he was awarded the MTSU Sports Scholastic Athlete of the Year Award. He also enjoys golf, snow skiing and yoga. He and Marilyn have three children and reside in Signal Mountain, TN. Tune into this episode to learn about: -The AAO’s plans to promote orthodontic treatment by orthodontic specialists -Dr. McCamish’s concerns about direct to consumer orthodontic treatment -Legal action underway by the AAO against Smile Direct Club in 36 states -What can be done to ensure orthodontic residency programs are meeting basic standards -The role of ABO certification in the promotion of orthodontists

Dr. Ben Fishbein is the orthodontist and owner of Fishbein Orthodontics with five locations surrounding Pensacola, Florida. He received his Doctorate of Dental Surgery from the University of Maryland School of Dentistry and earned his Certificate of Advanced Graduate Studies in Orthodontics from Jacksonville University School of Orthodontics. Dr. Fishbein serves on the board of the EscaRosa Dental Society, and has lectured at a number of orthodontic residency programs, dental societies, and orthodontic meetings. Dr. Fishbein is proud to be a Board Certied Orthodontist, and strives for the best results for every patient. Dr. Fishbein has a special interest in the ways technology can make orthodontics more efficient. Tune into this episode to learn about: -How to grow and market your practice -Lessons learned from multiple practice ownership -The importance of the phone system in your office -Training your team and delegating successfully To learn about Dr. Fishbein’s in-office course, visit FishbeinFundamentals.com

Dr. Adam Schulhof graduated from the University of Medicine and Dentistry of New Jersey and received his specialty training at Columbia University. His interest in lingual orthodontics has led to his becoming a top provider for Incognito in the U.S. and the world. Dr. Schulhof was part of the LingualCare Clinical Advisory Board and is now a Key Opinion Leader for 3M and Incognito. He has presented lectures on lingual orthodontics throughout the U.S. and worldwide. Dr. Schulhof is also active in research and development and was a major contributor to the development of Incognito Lite. Dr. Schulof is the owner of the Schulof Center for Orthodontics in Oradell, New Jersey. Later he has opened a satellite practice in Manhattan focused on esthetics and adult orthodontics. Tune into this episode to learn about: -The origins and current applications of lingual orthodontics -How to convert parents of children being treated in your practice into patients -Why the future of the specialty belongs to those who “act like specialists” -How Dr. Schulhof uses Instagram to market to and connect with patients