BriefingsDirect Podcasts

As businesses plan for a future where more of their workforce can be located just about anywhere, how should they rethink hiring, training, and talent optimization? This major theme for 2021 and beyond poses major adjustments for both workers and savvy business leaders. The next BriefingsDirect modern workplace strategies discussion explores how a global business process outsourcing leader has shown how distributed employees working from a “Cloud Campus”are improving productivity and their end users’ experience. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about best practices and advantageous outcomes from a broadly dispersed digital workforce, we are now joined by José Güereque, Executive Vice President of Infrastructure and Nearshore Chief Information Officer at Teleperformance SE in Monterrey, Mexico; Lance Brown, Executive Vice President Global Network, Telecom, and Architecture at Teleperformance, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

The clear and present danger facing businesses and governments from cybersecurity threats has only grown more clear and ever-present in 2021. As the threats from runaway ransomware attacks and state-sponsored backdoor access to networks deepen, too many businesses have a false sense of quick recovery using traditional business continuity and backup measures. That’s because the criminals are increasingly compromising vulnerable backup systems and data first -- before they attack. As a result, visions of flipping a switch to get back to a ready state may be a dangerous illusion that keeps leaders under a false sense of business as usual. The next BriefingsDirect security strategies discussion explores new ways of protecting backups first and foremost so that cyber recovery becomes an indispensable tool in any IT and business security arsenal. We will now uncover how Unisys and Dell Technologies are elevating what was data redundancy to protect against natural disasters into something much more resilient and powerful.  Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the latest in rapid cyber recovery strategies and technologies, please welcome Andrew Peters, Director of Global Business Development for Security at Unisys, and David Finley, Director of Information Assurance and Security in the Data Protection Division at Dell Technologies. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Dell Technologies.

The tumultuous shift over the past year to nearly all-digital and frequently at-home work has amounted to a rapid-fire experiment in human adaptability. While there are many successful aspects to the home-exodus experiment, as with all disruption to human behavior, there are also some significant and highly personal downsides. The next BriefingsDirect work-from-home strategies discussion explores the current state of employee well-being and examines how new pressures and complexity from distance working may need new forms of employer support, too. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about coping in an age of unprecedented change in blended work and home life, we’re now joined by Carolina Milanesi, Principal Analyst at Creative Strategies and founder at The Heart of Tech; Amy Haworth, Senior Director, Employee Experience at Citrix, and Ray Wolf, Chief Executive Officer at A2K Partners. The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

The next BriefingsDirect Voice of Innovation discussion explores how services and support for enterprise IT have entered a new era. For IT technology providers, the timing of the news couldn’t be better. That's because those now consuming tech support are demanding higher-order value -- such as improved worker productivity from hybrid services delivered across many remote locations. At the same time, the underlying technologies and intelligence to enhance traditional help desk support are blossoming to deliver proactive -- and even consultative -- enhancements. Stay with us here to examine how Hewlett Packard Enterprise (HPE) Pointnext Services has developed new solutions to satisfy those enhanced expectations for the next era of IT support. HPE’s new generation of readily-at-hand IT expertise, augmented remote services, and ongoing product-use guidance together propel businesses to exploit their digital domains -- better than ever. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Here to share the Pointnext vision for the future of advanced IT operational services are Gerry Nolan, Director of Operational Services Portfolio at HPE Pointnext Services, and Rob Brothers, Program Vice President, Datacenter and Support Services, at IDC. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise Pointnext Services.

Now that hybrid work models have been the norm for a year, what’s the long-term impact on worker productivity? Will the pandemic-induced shift to work from anywhere agility translate into increased employee benefits -- and better business outcomes -- over time? The next BriefingsDirect workspace innovation discussion explores how a bellwether UK accounting services firm has shown how consistent, secure, and efficient digital work experiences lead to heightened team collaboration and creative new workflows. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the ways that distributed work models fuel innovation, please welcome our guests, Chris Madden, Director of IT and Operations for Kreston Reeves, LLP in the UK, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Cyber attacks are on the rise, harming brands and supply chains while fomenting consumer and employee distrust -- as well as leading to costly interruptions and service blackouts. At the same time, more remote workers and extended-enterprise processes due to the pandemic demand higher levels of security across all kinds of business workflows. Stay with us now as the next BriefingsDirect discussion explores why comprehensive cloud security solutions need to go beyond on-premises threat detection and remediation to significantly strengthen extended digital business workflows. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about ways to shrink the attack surface and dynamically isolate process security breaches, please join Karl Klaessig, Director of Product Marketing for Security Operations, at ServiceNow, and E.G. Pearson, Security Architect at Unisys. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and ServiceNow.

The next edition of the BriefingsDirect Voice of Innovation video podcast series explores new and innovative paths for businesses to attain digital transformation. Even as a vast majority of companies profess to be seeking digital business transformation, few proven standards or broadly accepted methods stand out as the best paths to take. And now, the COVID-19 pandemic has accelerated the need for bold initiatives to make customer engagement and experience optimization an increasingly data-driven and wholly digital affair.  Subscribe to the podcast on iTunes. Read a full transcript or download a copy. View the video. Stay with us here to welcome a panel of experts as they detail a multi-step series of “Moments” that guide organizations on their transformations. Here to share the Hewlett Packard Enterprise (HPE) view on helping businesses effectively innovate for a new era of pervasive digital business are our panelists:       --Craig Partridge, Senior Director Worldwide, Digital Advisory and Transformation Practice Lead, at HPE Pointnext Services;       --Yara Schuetz, Global Digital Advisor at HPE Pointnext Services;       --Aviviere Telang, Global Digital Advisor at HPE Pointnext Services;       --Christian Reichenbach, Global Digital Advisor at HPE Pointnext Services, and       --Amos Ferrari, Global Digital Advisor at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. View the video. Sponsor: Hewlett Packard Enterprise.

The next BriefingsDirect data strategy insights discussion explores the payoffs when enterprises overcome the hurdles of disjointed storage to obtain global data access. By leveraging the latest in container and storage server technologies, the holy grail of inclusive, comprehensive, and actionable storage can be obtained. And such access extends across all deployment models – from hybrid cloud, to software-as-a-service (SaaS), to distributed data centers, and edge. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Stay with us here to examine the role that comprehensive data storage plays in delivering the rapid insights businesses need for digital business transformation with our guest, Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: IBM Storage.

This BriefingsDirect Data Strategies Insights discussion series, Part 2, explores the latest technologies and products delivering common data services across today’s hybrid cloud, distributed data centers, and burgeoning edge landscapes. New advances in storage technologies, standards, and methods have changed the game when it comes to overcoming the obstacles businesses too often face when seeking pervasive analytics across their systems and services. Stay with us now as we examine how IBM Storage is leveraging containers and the latest storage advances to deliver inclusive, comprehensive, and actionable storage.  Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the future of storage strategies that accelerate digital transformation, please welcome Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: IBM Storage.

The next BriefingsDirect data strategies insights discussion explores how consistent and global storage models can best propel pervasive analytics and support digital business transformation. Decades of disparate and uncoordinated storage solutions have hindered enterprises’ ability to gain common data services across today’s hybrid cloud, distributed data centers, and burgeoning edge landscapes. Yet only a comprehensive data storage model that includes all platforms, data types, and deployment architectures will deliver the rapid insights that businesses need. Stay with us to examine how IBM Storage is leveraging containers and the latest storage advances to deliver the holy grail of inclusive, comprehensive, and actionable storage. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the future promise of the storage strategies that accelerate digital transformation, please welcome Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions. Read a full transcript or download a copy. Sponsor: IBM Storage.

The next BriefingsDirect digital business innovation discussion explores the growing importance of contingent workforces.  As more businesses look to external workforces and services to satisfy their skills and information technology (IT) needs, the ability to manage those workers and services is lagging. Even as upward of 42 percent of workforce spend is now going to external workforces, many organizations lack visibility into the nature of that spend. As a result, they can’t manage the productivity, nor the risk. Stay with us now as we hear from a contingent workforce expert at Capgemini on managing the processes that best procure and support talent and skills agility. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about making the most of a diversified portfolio of workers, please join me in welcoming Andreas Hettwer, Vice President and Group Procurement Category Director at Capgemini in Berlin. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP.

Businesses, schools, and governments have all had to rethink the proper balance between in-person and remote work. And because that balance is a shifting variable -- and may well continue to be for years after the pandemic -- it remains essential that the underlying technology be especially agile. The next BriefingsDirect worker strategies discussion explores how a partnership behind a digital workplace services solution delivers a sliding scale for blended work scenarios. We’ll learn how Unisys, Dell, and their partners provide the time-proof means to secure applications intelligently -- regardless of location. We’ll also hear how an increasingly powerful automation capability makes the digital workplace easier to attain and support. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the latest in cloud-delivered desktop modernization, please welcome Weston Morris, Global Strategy, Digital Workplace Services, Enterprise Services, at Unisys, and Araceli Lewis, Global Alliance Lead for Unisys at Dell Technologies. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Dell Technologies.

The next BriefingsDirect digital business innovation discussion explores how companies need to better understand and respond to their markets one subscriber at a time. By better listening inside of their products, businesses can remove the daylight between their digital deliverables and their customers’ impressions. Stay with us now as we hear from a customer experience (CX) management expert at SAP on the latest ways that discerning customers’ preferences informs digital business imperatives. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the business of best fulfilling customer wants and needs, please welcome Lisa Bianco, Global Vice President, Experience Management and Advocacy at SAP Procurement Solutions. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.

Businesses these days are quick to declare their intention to become data-driven, yet the deployment of analytics and the use of data science remains spotty, isolated, and often uncoordinated. To fully reach their digital business transformation potential, businesses large and small need to make data science more of a repeatable assembly line -- an industrialization, if you will -- of end-to-end data exploitation. The next BriefingsDirect Voice of Analytics Innovation discussion explores the latest methods, tools, and thinking around making data science an integral core function that both responds to business needs and scales to improve every aspect of productivity. Subscribe to the podcast on iTunes. Read a full transcript or download a copy.  To learn more about the ways that data and analytics behave more like a factory -- and less like an Ivory Tower -- please welcome Doug Cackett, EMEA Field Chief Technology Officer at Hewlett Packard Enterprise. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

The next BriefingsDirect intelligent procurement discussion explores the rationales and results when companies transform how they acquire goods and services. By injecting intelligence, automation, and standardization into the source-to-pay process, organizations are supporting even larger digital business transformation efforts. Stay with us now as we hear from two pioneers in how to bring agility, resilience, and managed risk to the end-to-end procurement process for significantly better overall business outcomes.   Subscribe to the podcast on iTunes. Read a full transcript or download a copy.   To show how organizations can embark on such a procurement and sourcing transformation journey, please welcome Victoria Folbigg, Vice President of Procurement at Zuellig Pharma Holdings, and Baber Farooq, Senior Vice President of Product Strategy for Procurement Solutions at SAP. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.   Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.