Summary: Script by Dr. Lucy Tse Audio Index: Slow dialog: 1:50 Explanations: 4:10 Fast dialog: 13:08 I flew into Atlanta the afternoon before a big meeting. I hailed a taxi at the airport and told the driver the name of the hotel. I asked him how long it would take to get there. He said it would only be 20 minutes. I sat back and relaxed. We got to the hotel and the doorman helped me take my luggage to the check-in desk. I said to the front-desk employee, Rob: Hi, I'm checking in. The last name is Rama. Clerk: Yes, here is your reservation. You have a standard room reserved for two nights. Is that right? Rob: Actually, no. It should be a suite. I had booked a non-smoking king. Clerk: Oh, my mistake. The reservation is for a suite and it is a non-smoking room with a king bed. I'm sorry for the error. Rob: That's okay. I'm here a little early. Is it possible to check in right now? Clerk: Sure, that's no problem. May I have your credit card? We need a credit card on file for your room charges and incidentals. Rob: Here it is. Clerk: Okay, now if you could please verify the room rate here, initial next to the X, and sign right here. How many keys will you need? Rob: Oh, just one. Clerk: Okay, you're all set. You're in room 1201. Take the elevators to the 12th floor and it will be on your left. Do you need any help with your bags? Rob: No, I'm fine. Thanks. Clerk: Enjoy your stay.
