Summary: Script by Dr. Lucy Tse Audio Index: Slow dialog: 0:40 Explanations: 2:19 Fast dialog: 14:30 Grace: Did you already pay the bills for this month? Will: No, I haven’t gotten around to it yet. Why? Grace: We got a late notice from the credit card company. The notice says that they haven’t received the payment yet and it’s past the due date. We are being charged a late fee plus a finance charge of 15%. Will: Let me see that. That can’t be right. I paid the minimum payment on the last bill. I better call and talk to customer service tomorrow. I’m sure it’s a mix-up. Grace: I really hope so. The last time we were late with the payment, I tried calling them and telling them that the check was in the mail, but they didn’t buy it. Will: That’s different. Don’t worry about it. I’m sure I’ll get it straightened out. Worse comes to worst, we’re only a month late. They won’t send the collection agency after us. Grace: I know I can count on you to take care of it. I just don’t want this late payment to affect our credit rating. Will: Leave it to me. I’ll take care of it on Monday. It’s as good as done.
