![Making Business Happen Podcast - Whiteboard Business Partners show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/050/634/small/making-business-happen-podcast-whiteboard-business-partners.jpg)
Summary: Session #15 of Making Business Happen Radio features the importance of customer relationship management (CRM) and reviews three tools I’ve been testing over the past several weeks. CRM is a critical part of making business happen, and I am making a ver...