![IBM Rational software podcast series show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/050/086/small/ibm-rational-software-podcast-series.jpg)
Summary: Communications Service Providers CSP need to overcome the challenge of delivering innovative services at minimum cost while maintaining a positive customer experience. A series of best practices aimed at minimizing time-to-market through the use of requirements and feature management, Service Oriented Architecture and performance testing proves vital in the successful delivery of CSP services. Irv Badr, speaker.