Summary: How to Make Things Simple on Your Site Clear Navigation: Make sure menu choices don't use jargon and don't have too many choices on one page! Effective Use of Graphics: Make sure graphics serve a purpose. Beware of "banner blindness" – don't place important buttons as graphics. Make sure graphics are top notch – users will create instant impressions regarding quality of the site/company as a whole based on one glance at a photo. Use captions. Users looking at graphics will ALWAYS read the captions. Watch Users: Do formal or informal user testing, use the best analytics packages to note what users do on your site. You will quickly see where they are confused or off-task. Fix those areas of the site. Content: Don't use too much content! Use content to clarifiy the primary message quickly. Bullets, headlines, linking text, and highlighted text get read. Block paragraphs do not. Don't let company departments make a dumping ground of your site, stay focused on the marketing message and use a blog for dynamic, newsy content. Be consistent: Don't put common controls on the page in places people don't expect! We Wholeheartedly Recommend… Don't Make me Think by Steve Krug
