Summary: Guest: Harish Ramani Title: SVP and Global Chief Information Officer, Constellation Brands Guest: Larry Bonfante Title: Chief Information Officer, the United States Tennis Association, Author Guest: Stephen J. Bozzo Title: SVP and Chief Information Officer, 1-800-FLOWERS.COM Change is always hard. How do you move from pure luck at implementing a successful change to ensured change success? How do you make a successful change repeatable? We know the milestones: vision, the building of momentum as the change is implemented, eventual sustainability, and finally the desired results! But what does it really take to successfully steer your organization to a successful change though these milestones, and then reliably repeat the process again and again, as needed, within the organization and beyond to other organizations?
