Summary: A Big Huge Thank You to our listeners and to all our incredible guests who have contributed so much of their knowledge, their insights and their experience to help business become aware of Customer Experience, and how they can grow their businesses by shifting their organization/their perspective/their initiatives/their processes ……. essentially everything they do, around the customer. Your hosts, Jim Love, Steve Smith and Michelle Romanica will look back over their first year and talk about just a few of the many golden nuggets that have been left by these experts for all of us to benefit from.
