Dr. Seanna-Kaye Denham Wilks, Chief Experience Officer at NYC Health + Hospitals/Kings County

Summary: This episode features Dr. Seanna-Kaye Denham Wilks, Chief Experience Officer at NYC Health + Hospitals/Kings County. Here, she discusses key insights into her background & the role of the chief experience officer, how her past experience shapes the way she operates in her role today, what she is focusing on going into 2024, and more.