What does the Veterans Affairs Department do when disaster strikes one of its record-storage facilities?

Summary: In July 1973, a fire damaged or destroyed up to 18 million Army and Air Force official military personnel files at the National Archives and Records Administration’s National Personnel Records Center in St. Louis. These records are important for veterans who are looking to make claims with the Veterans Affairs Department. So how did the government do in helping those whose records were lost or damaged in the fire? The VA's Office of Inspector General looked to answer that question with a recent audit. To learn what it found, Federal Drive Executive Producer Eric White talked with Brent Arronte, Deputy Assistant Inspector General for Audits and Evaluations with the VA OIG. Learn more about your ad choices. Visit megaphone.fm/adchoices