VA EHR sees no outages in 6 months, but employees still give system low marks




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Summary: The Department of Veterans Affairs says its new Electronic Health Record (EHR) hasn’t seen a total outage in more than six months. But the Oracle-Cerner EHR still isn’t meeting a standard in its contract with VA for the system to run incident-free at least 95% of the time. As of Nov. 8, the Oracle-Cerner EHR has gone 185 consecutive days without a total outage within the VA, and has seen 100% system availability in 10 of the last 12 months. But Kurt DelBene, VA’s assistant secretary for Information and Technology and its chief information officer, told members of the House VA Committee that the EHR still doesn’t meet a standard for incident-free time outlined in its contract with the vendor. Learn more about your ad choices. Visit megaphone.fm/adchoices