David Richter, VP of IT Services at Kimberly-Clark

Summary: In this interview, David Richter discusses two of the five principle of World Class IT with Metis Strategy. Some of the topics discussed include Under what conditions Infrastructure Outsourcing is and is not an efficient solution The conundrum of IT infrastructure: when things work well, infrastructure goes unnoticed Business requirements as the starting point of infrastructure Disaster recovery decisions, which need to be made at the highest level of the organization IT’s responsibility to find a common language to communicate with the business