Sheleen Quish VP and CIO of Ameristar Casinos

Summary: In this interview, Sheleen Quish discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include IT's role as the critical toolbox to be successful and to drive positive change, process re-engineering, and improvements across the business The importance of selling your team on your particular philosophy of IT management The necessity of showing IT that the business is not the enemy, but the reason IT exists Key steps to take as a new CIO How and when to undertake infrastructure upgrades