Richard Nolan, William Barclay Harding Professor Emeritus of Management of Technology at Harvard Business School

Summary: In this interview, Richard Nolan discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include The three main eras of IT: DP, Micro, and Network The emergence of digital natives Realizing the vision of IT infrastructure becoming a universally available commodity How IT is indispensable for product driven innovation The necessity for new CIOs to understand the competitive strategy of their organization, the industry, their company's culture, and the company's ability to change