Gregor Bailar, Former CIO of Capital One

Summary: In this interview, Gregor Bailar discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include How to prepare for disaster recovery by ensuring that the business will be able to continue to function How to work through crises challenging the corporate culture and the need to learn from these experiences The importance of making the corporate vision clear to all levels of employees and of emphasizing each employee's role in achieving the corporate vision How IT's role in designing infrastructure can enable team-oriented collaboration How the CIO must act as a translator between the business partners and the technology enablers