Jane Landon, Deputy Commissioner and CIO of the New York City Department of Finance

Summary: In this interview, Jane Landon discusses two principles of World Class IT with Metis Strategy. Some of the topics discussed include How Jane was able to bring disparate IT entities together to create efficiencies across the organization The cultural challenges faced when joining an organization that is not accustomed to change in IT The importance of team support for change in order to avoid a backward transition once external help is no longer present to support the organization The unique role of working in government IT; while business divisions are the primary customers, there is still a responsibility to the citizens How Jane’s experience in the corporate sector has prepared her for her transition to the government sector