Mike Kistner, Chairman and Chief Executive Officer of Pegasus Solutions

Summary: In this interview, Mike Kistner discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include How a recession presents opportunities to provoke more change with less resistance The need to reassess reengineered processes in order to constantly stay relevant How the path of CIO to CEO will continue to become a more popular trend The importance of balance between business acumen and IT prowess for IT personnel How including vendors and customers in the technology roadmap can help improve product development