Becky Krupski, Director of the IT Vendor and Asset Management Offices at Express Scripts, Inc.

Summary: In this interview, Becky Krupski discusses principle five of World Class IT with Metis Strategy. Some of the topics discussed include The importance of treating vendor management as more than vendor procurement The way a Vendor Management Office creates an advantage by allowing the technologists to focus on where their skill sets lie How best to manage vendor effectiveness through SLAs and other qualitative and quantitative assessments The segmentation of vendors into Strategic, Collaborative, and Tactical, and the unique treatment that each set warrants in order to drive the business The dynamics of interconnectivity that the VMO has with other parts of the business