Jeff Kubacki, Chief Information Officer for Kroll, the risk consulting and technology division of Marsh & McLennan (MMC)

Summary: In this interview, Jeff Kubacki discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include How globalizing and simplifying IT infrastructure is a main objective in a post-acquisition environment The importance of career planning as a core competency for Kroll IT Jeff's method on facilitating the communication between the Business and IT The cultural challenges faced within IT when transitioning to a more metrics driven determination of value How openly sharing objectives with vendors can lead to more appropriately tailored solution proposals