Peter High, World Class IT: Why Businesses Succeed When IT Triumphs.

Summary: Peter High discusses his Book "World Class IT: Why Businesses Succeed When IT Triumphs." Some of the topics discussed include Principles that the best information technology executives follow Thoughts on how the principles work as a virtuous cycle, including how improved performance in one can lead to better performance in others Introductory and advanced metrics related to each principle and associated sub-principles Specific case examples that highlight each principle based on extensive work with leading CEOs, CIOs, CTOs, and other IT executives Thoughts on other factors that separate leaders from laggards in information technology