Bill Krivoshik, CIO of Marsh & McLennan

Summary: In this interview, Bill Krivoshik discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include The rationale for establishing the corporate CIO position at Marsh and McLennan Companies, which now oversees MMC’s substantially sized five operating companies How coordinating the agendas of the five operating companies’ CIOs has enabled MMC to consolidate data centers, leverage vendor relationships, enable knowledge management and cooperation across the horizontal structure, as well as avoid double work on application development The delicate balance that a corporate CIO with a centralized IT department must maintain between leveraging scale and the risk of destroying advantages from having technology that is close to the unique businesses and their customers How lowering technology spend on operational costs should go both towards the bottom line and towards building technologies that will provide competitive advantages The evolving role of the CIO and how the possession of business acumen will differentiate those that aim to succeed through good and bad financial times