Abbie Lundberg, President of Lundberg Media

Summary: In this interview, Abbie Lundberg discusses principle four of World Class IT with Metis Strategy. Some of the topics discussed include The "CIO's Dilemma" of competing demands to be agile and innovative, while being responsible for cost cutting Cloud computing and how the concept of making businesses more agile is a great opportunity for IT How CIOs are increasingly focusing on the external customer, whether that be through business intelligence or directly customer facing applications The evolution of the role of the CIO in the years ahead The necessity to "get one's house in order" in order to first develop credibility with business partners before earning the trust necessary for a seat at the strategy setting table The importance of not only CIOs, but all IT executives that interface with business partners to be able to communicate effectively