Ramón Baez, CIO of Kimberly-Clark

Summary: In this interview, Ramón Baez discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include Using lean methodologies to simplify and improve internal IT processes Providing high-potential employees with the same type of leadership development training that management receives The advantages of embedding IT employees in the business to help with alignment Creating a digital center of excellence that partners technology and marketing teams The importance of frequently conducting management reviews, executive reviews, and operational reviews