Richard Hunter and George Westerman, Authors of 'The Real Business of IT'

Summary: In this interview, Richard Hunter and George Westerman discuss their book "The Real Business of IT" with Metis Strategy. Some of the topics discussed include: The "Value Path" of establishing sound communication between CIOs and the business The importance of explaining how technology can deliver value to the business, as opposed to just explaining the technology itself, when CIOs are communicated with business partners “Value Traps”, and how subtle missteps in communicating with the business can send the wrong message The relevance of a CIO being a technologist or not, and the advantages of a new CIO coming from outside of IT The IT “Virtuous Cycle”, and how focusing on addressing needs identification, transparent oversight, process and organization change, and application development solution delivery should be top priorities for CIOs The authors' thoughts on emerging trends in IT